Salvage Reseller - Coconut Creek, Florida

Eddie L.

I highly recommend this company! Outstanding customer service. They went above and beyond for me. This was my first vehicle to buy at their auctions. They make it very easy and answered all my questions either by phone or email. They provide detailed pictures, and information about all their vehicles. Everything about the process is explained before you start bidding, and after the sale they are with you every step of the way. I can't be more pleased with my vehicle I purchased from them. A 2013 Chevrolet Avalanche LTZ! I look forward having them assist me in the future.

Roger B.

Very happy w my Salvage Reseller Experience...as a Second Time buyer was not sure, but it was smooth like 20 year old Cheeze. New to Me 2005 Blue Corvette w 12k miles...Merry Christmas!

Audrey L.

Juan Diaz is the best!! Very helpful and knowledgeable guy. When he was unable to assist through chat services, he had someone call me to better answer my questions. Nicole was also AMAZING. Truly appreciate the patience and understanding i got from both individuals. Though I have not won a bid yet, i will continue my journey with this company! Thanks again...

Noor C.

Firstly I want to shout out Juan and Lisseth. All the customer service reps are very responsive and friendly. No issues there.

Although the Fees are high, SR's website has a Fee calculator that allows you to see you final price. It is very transparent and gives you your exact cost based on your final bid.

The bidding and buying process was fairly smooth. I got my car in a reasonable time.

My big issue is the title processing. I purchased my car on January 10th. CoPart sent SR the title in a timely manner. This company is either understaffed or just very inefficient in their title processing. On the website it says to allow 30 days, to process. It is now February 24th and I still dont have any updates. A representative sent me a shipping label, which got me excited. The label has been in printed status, waiting for dropping for over 10 days now. This is absolutely ridiculous. Unless you are willing to wait 2-3 months to drive your car the wait is not worth it.

Amber W.

I love the whole process of bidding on cars online! I’ve won 2 auctions and have had a great experience! My only request is for you to enable the Copart App to confirm if a car is on the posted lot. And if you’d allow the buyer to check in on the app when their tow truck driver is there and not have to make the driver download the app too. More efficient!

Antoinette H.

I had the pleasure of speaking with Lauren to day she was so delightful to talk to, her personality was a breath of fresh air.
so sweet and patient.

Lauren she was very knowledgable about her postion at the car company .

And she also answer on my concerns .

She was very precise, making very sure that I understood everything about the WEBSITE in which is was making my experience easy and not. Pressured.

Lauren she also pointed out what to look for when purchasing a car.
Keep your eyes open and just know what you want.
Pay close attention to details.

THANK YOU LAUREN!

Justin N.

Unfortunately I decided to use this broker. I have no complaints about the customer service side of the business. My issue has to do with the title process.. waiting 45 business days is an extremely long time to wait for a title.. I spoke to other brokers and beings I bought a car out of state I should have received the title no more than two weeks. It’s been almost three months now since I purchased car and still no title.

Dave S.

Bought a car through these people and they want it there way. Send money fast, pick up car fast. They do nothing fast. I'm still waiting on a title for the car I bought well over 45 business days now. I have a car I can do nothing with. High auction price. Think twice before using these people. I should get paid for storage on there car. Called several times in the last two weeks and nobody knows where the title is or when it's coming. Emails to prove it. Not good 😐