SERVPRO of Burlington/Middlebury - Williston, Vermont

Olivia L.

Servpro helped dry out my son’s room after we had an ice dam create tons of damage and mold. I had a whole team at my house within a week of the inspectors initially surveying the damage. Brice and Jordan were especially helpful in explaining the process and going through paper work with me. I greatly appreciate all that they did for me and my home! Can’t wait to have the room fixed. I will make sure to recommend this company to anyone and everyone. I have had nothing but nice experiences with everyone that has come into my home.

Jess

This 5 star review is for Tadem, a soft spoken sweet soul. She was so very patient with my many questions, she was quick to replay and always kind in our communications. I could not have asked for a better lead on this house fire clean up and clean out project She gives off such a calming vibe In the midst of such displacement for her clients she went out of her way to bring me certain items she just seemed to know we would want and need without being asked or told to do so. For Servpro? I truly hope ya know whatcha got in that one! She’s a rare one. Well done Tadem , well done!!! I can’t thank you enough. You deserve a raise. A big one 🫡

Amanda D.

My partner and I returned to his condo late last night to find his hot water heater had bursted and flooded half the unit. SERVPRO got in touch with us quickly after we reached out, and had a technician make his way to our place in the middle of a winter storm well after midnight.
The tech, Bryce, was here for hours helping to clean everything up & get things drying & we greatly appreciate his time and effort. He was kind, efficient, and did a great job, thank you so much!! Highly recommend these guys!

Alexa S.

Ryan and Ryan, and Jordan were wonderful. They did a great job getting our home clean and fixed up properly. They were respectful of our home while making us feel comfortable. Ryan did a great job communicating throughout the whole process while answering all our questions. He had wonderful customer service that you don’t see often enough anymore. We would definitely use servepro again and we’d recommend it to anyone!

Jeff

This is the second time working with Bryce. He and his team are tremendous! Bryce is professional, knowledgeable, punctual, and excellent about communicating the situation at hand. He and the team came on emergency late at night, and supported us through a difficult time. Our basement is better than it was before the situation happened. Bryce is an asset to ServPro, and most certainly an asset to us!

Rachel F.

Bryce and his crew were very professional, efficient and knowledgeable. I especially appreciated that he took the time to explain what he was doing and updated me on his progress and next steps. He cared about the quality of his work and reassured me that the job would be done well. He was right!

Samuel W.

I had an undetected leak under a bathroom vanity that caused some water damage and mold growth, and ServPro was very quick to respond and get to work right away.

The customer service, communication, friendliness, and professionalism on the job and in my home has been top-notch from everyone involved, including the folks at the front desk phone line.

I wanted to give a special shoutout to Jordan, Ryan Chase, and Ryan's technician also named Ryan, who have been here doing the initial inspection and the work.

Ryan Chase especially has gone well above and beyond in helping me to feel very comfortable about everything he and Ryan were doing in the bathroom and in the home, checking in with me many times over about how everything was proceeding and if I had any question about anything, and was super respectful of my living space and making sure I was constantly in the loop about everything.

Jordan has also been a real pleasure to work with.

The personability, friendliness, responsiveness, and professionalism of everyone on the team has been amazing.

I'd highly recommend these guys and ServPro for your remediation needs!

Sean P.

Bryce and Crispin were excellent, professional and contientous. They helped us when we were in a bind with flooding and raw sewage in our building. I highly recommend them!