SERVPRO of Central Tallahassee - Tallahassee, Florida

Sue Isaac

ServPro technicians Jacari and Tre did a great job on the tear out of all the parts of my kitchen that were affected by the water leaking from the dishwasher. They were prompt, knowledgeable, courteous, and hard-working. They left the kitchen free of debris and vacuumed between the kitchen and the outside door so the house looks fine. Highly recommend!

Nancy Grenier

Jacari the technician from Serve Pro was very friendly and well presented. He came and efficiently got his job done. He represent serve pro well! Tyler was the lead technician on our project and he too was a very good representative of Serve Pro. He came when promised and got the job done efficient and did not disrupt our daily routine. He always asked what our needs were regarding the project. Customer focus evident!

Emma Weinberg

DREAM TEAM!!!! I had an outstanding experience with Supreme restoration services. From start to finish, their professionalism and expertise were evident. They responded promptly to my initial call and handled the restoration process with remarkable efficiency. The team was highly skilled, ensuring every detail was addressed and leaving no room for error. Their communication was transparent throughout, keeping me informed and reassured. The quality of the restoration exceeded my expectations, and I am thoroughly impressed with their work. I highly recommend them to anyone in need of top-quality restoration services. They truly are the best in the business!

Mildred Brickler

Jacari was a perfect example of what a professional service person should be! He arrived timely, discussed the situation to be addressed and immediately went to work to rectify the issue. His execution of the required task was swift and tidy! Should we ever have the same issue we will definitely request him to handle the situation again. Servpro you are fortunate to have Jacari on your team! Thank you.

Ken Bowman

SERVPRO is the company my insurance connected me with. They were are able to schedule an appointment quickly. The young men (Jacari and TJ ) that came to my home were courteous and prompt. They called before arriving and were efficient with their time.

Bobbie Crews

I am enjoyed, satisfied and well-pleased with Jachari Westbrook team leadership ability. He has an easy pleasant personality that gets the job done and all involved sufficiently working. Job-well done. Thank you ServPro

Jarred Westbrook

Terribly slow, no sense of urgency.

They will come out (eventually) and take measurements and look around. Then, after a good while, they'll send you an invoice for $250 to see what the estimate was. After paying the ransom, it takes another 24-48 hours to get the actual estimate (e.g., take their price per square foot and multiply it by the measurements the inspector took).

I regret engaging this company, but since I've come this far, we'll see how the actual work turns out...if it ever actually starts.

Update: the actual crew doing the work was very good - 5 stars (Tyler, Jake, and Jeremy).

Regrading the admin/office side of things, things are still bad. I found several inaccuracies in the estimate that the office provided. I sent corrections to the office and asked for an updated estimate - No reply. Weeks passed, no reply. I got a mold test done and sent the report into the office, reminded them about the corrections, and again, asked for an updated estimate - No reply.

Then I got a call from the field manager to schedule the work. I explained that I still needed the updated estimate. He confirmed they had the Mold Test report and said he'd get the office to send updated estimate.

At this point, the work is done but I never received an updated estimate.

Jessica Gonzalez Loumiet

Jacari was great. Professional and communicative. Came on a Sunday within twenty minutes. Great company to have in our community.