SERVPRO of Evergreen Park/South Chicago City - Chicago, Illinois

Patrica M.

The restoration of the Mattie Kemp property after a small fire with extensive soot damage was outstanding. Rebeca and her team was on time for each of our appointments. She and her team were very polite and kind. Rebeca was very knowledgeable and helpful, whenever I had a question or concern. She was able to provide me with an answer to my questions and she eased me of my concerns. Rebeca and her team worked well and efficiently together. They were respectful of the items they worked on. They were thorough in taking care to meticulous clean each and every item and surface in the house that was affected by the fire. With the cleaning process, they left each room more orderly then it was before they started. There were two bedrooms that were in a chaotic clutter state. But after the team finished cleaning those two bedrooms, I was amazed how tidy and organized they left these rooms. Satisfied, I am extremely satisfied and pleased with Rebeca and her team's work and organizational skills. I was surprised that they were able to complete the assignment in a matter of just 2 days, I thought it would take longer. I would highly recommend Rebeca and her team. Thank you, Rebeca, for a terrific job. Well done, you made my day!!

Sophia F.

José was wonderful!!! When l called Servpro l was worried but Jose insured me he would Take care of everything. Jose And his team came and moved all my furniture taped everything up protected all Of my belongings Jose and his team are very detailed workers. I will recommend Servpro to everybody who needs them. I am very happy with their Service I like to add Jose also answered any and all of my questions thoroughly so I knew exactly what he was doing what was expected and what had to be done Moving forward. I am extremely happy with their Service and give Jose five stars

Audrey R.

We had a leak issue caused by our upstairs neighbor's pipe burst, which ended up affecting seven floors. Thankfully, Servpro came to the rescue to dry out the walls, ceiling, and floors. Since we had never experienced anything like this before, we felt overwhelmed and confused. However, Alex from Servpro was incredibly helpful. He patiently explained the entire process and what to expect over the next few days, which really put us at ease. Today, they moved the fans and cleaned everything up. While the situation itself wasn’t pleasant, Alex's professionalism and support made it so much easier to handle. Highly recommend Servpro!

Lyisha D.

I just want to say how much I appreciate Alex for coming to my home breaking everything down to me in the simplest form and take care of the job right there and there he is phenomenal and I appreciate the entire team! Alex is very informative.Thank you all so much

Steven S.

Had a great experience with ServePro of South Chicago. Terry was very helpful and informative from getting initial evaluation all the way through completion. We had both Nora and Rebeca as crew chiefs. They were very helpful and responsive. The mess from our house fire was so much better after ServePro came through. Would highly recommend! Thank you ServePro!

Samson C.

I had a great experience with Servpro during an unfortunate and stressful event of my house being flooded. Jesus and his team are very professional, knowledgeable in their area of expertise, and very kind and respectful. They walked me through every step of the process and explained the things they were doing and why in a way of terms that I can understand.

Upon mitigation they covered all my personal items and furniture in plastic wrapped and handled EVERYTHING with care, as if it were their own.

Jesus and his team were always prompt, on time, never late and always finished by the deadline time they stated.

Great communication throughout my process. I never had to keep reaching out to Jesus and his team. He always kept me informed.

I highly recommend SERVPRO’s services and hope all get to work with Jesus and his crew.

John H.

Jose Olvera led a cleanup crew at my parents' house after a pipe burst while they were out of the country. I don't live in Illinois anymore, and the daily communication and photographs from Jose were reassuring and much appreciated. His crew did great work and was very accommodating and easy to work with. Highly recommend!

Joe R.

Alex and the crew did a great job. They showed up early and did a very professional job. Thanks Alex, Liam, Dominic and Jesus for the quick solution to my water damage in the basement. Mike Rusnak was my initial contact and he was very willing to work with me and make a few calls and emails to get everything done in just one day