SERVPRO of North Naples - Naples, Florida

suzana N.

I am so happy with the service they’re so professional and so polite specially Alvaro Perez is the best I can recommend this company to everybody. So professional. also, I wanna give Five stars to Felipe today he painted it and he did awesome job. He cleaned everything I don’t have to do anything. The best company ever.

Trae M.

Alvaro and his team helped us with a water leak that resulted in soaked carpets. They were courteous, respectful, thorough, expedient and communicative about the clean up process. They even made our carpets smell better than they have in 5 yrs!!! Thanks, Alvaro!

Eduardo R.

I recently had the unfortunate experience of dealing with a pipe break in our home, but I can't say enough about the incredible service we received from Servpro. From the moment I reached out, Mario Alvarez was attentive and kept us informed at every step of the process. His communication made an overwhelming situation much easier to handle.

Mario quickly put us in contact with Omar and Patt, who arrived at our home within just a few hours to assess the damage. They provided a thorough evaluation and an immediate quote, which helped us understand what to expect moving forward.

The same day, Sal and Alejandro were on-site to set up all the necessary equipment and cut out the damaged drywall. Their professionalism and efficiency made a stressful situation feel more manageable. Within 24 hours of the incident, we had the machines up and running, marking the start of the recovery process to get our home back to its original state.

Overall, I can't recommend Servpro enough. The level of service we received from Mario, Omar, Patt, Sal, and Alejandro was nothing short of amazing. They turned a challenging experience into a much more bearable one. Thank you, Servpro, for your fast response and exceptional care!

Eric P.

Excellent experience. We had multiple units flooded. The Serve Pro team maintain excellent communication with the unit owners who were understandably distraught. They were able to dry the units out completely without having to remove a lot of material. Will definitely use them again in the future !!!

Mark E.

Servpro did an amazing job for me at a really busy time for them. Omar was my contact who coordinated the job. Every component of the process happened on time with great care given to being thorough & complete. It was Felipe & Scott who made it happen. Their efforts in doing an outstanding job while keeping the area clean is greatly appreciated. When I need these services again, it will be the people at Servpro who get the call!

Michael M.

I recently had the unfortunate need for mold remediation in my home due to damage from hurricane Milton. Servpro of North Naples, and in particular their technician Salvador Govea and his crew, did an outstanding job.

From start to finish, Salvador and his team were professional, prompt, and meticulous. They carefully segregated the problem area, executed the mold remediation protocol flawlessly, and sanitized the entire space thoroughly. What truly stood out was their attention to detail and willingness to go above and beyond to ensure everything was done right.

The crew was courteous, neat, and respectful throughout the process, making a stressful situation much easier to handle. The price for their services was very fair, and the quality of their work exceeded my expectations.

While I hope I won’t need their services again, I wouldn’t hesitate for a moment to call them if I did. I highly recommend Salvador Govea and Servpro of North Naples for anyone in need of mold remediation or related services.

Thank you, Salvador and the Servpro team, for your excellent work!

Colleen S.

Great company, very professional, called with advance notice before coming every single day, very professional, cleaned up after they were done. Communicated the whole process to us. I highly recommend them.

Glenn K.

The ServPro team was very capable in the process and the results were solid. They found, cleared, and cleaned all the water-damaged and moldy items and areas without damaging anything else. They did an exceptionally capable job of isolating the damaged area of my kitchen from the rest of my home, constructing multiple floor to ceiling plastic barriers. They worked very quickly and made fast progress getting through a real mess. The chemicals they used to clean and kill the significant amount of mold were very effective and didn’t leave any residue or smell. Most impressive was their cooperative attitude about and performance in working in my home. They made it clear that my satisfaction was paramount and worked well with me and were flexible at finding the best way to clear the damage while respecting my property and the undamaged areas.Their team leader and two other staff in leadership roles were top notch. The lead happily took calls well after work hours and was always helpful. I’m quite happy about the results and their work process, skills and professionalism. Servpro obviously does a good job of recruiting, training, and managing quality people.