Sloan Implement - Lanark, IL - Lanark, Illinois

Sloan Implement - Lanark, IL: A Comprehensive Overview

Sloan Implement, located in Lanark, Illinois, stands as a reputable and established provider of agricultural equipment and related services. Situated at 26208 US-52, Lanark, IL 61046, United States, Sloan Implement has served the farming community for many years. The company operates with a commitment to quality, customer satisfaction, and a deep understanding of the needs of modern agriculture. Their dedicated team and extensive inventory position them as a crucial resource for farmers and agricultural professionals in the region.

Specializations and Services

Sloan Implement’s core competencies encompass a wide range of offerings, primarily focused on the agricultural sector. They function as a leading farm equipment supplier, providing a diverse selection of tractors, combines, planters, and other essential machinery. Beyond supply, they specialize in comprehensive farm equipment repair service, ensuring that equipment remains operational and productive. Recognizing the importance of lawn care, they also offer specialized lawn mower repair service and operate a dedicated lawn mower store, catering to both commercial and residential needs. Notably, they also act as a trusted tractor dealer, facilitating the purchase of new and used tractors.

Key Features and Amenities

Sloan Implement distinguishes itself through several key features designed to enhance the customer experience. They provide convenient delivery services, streamlining the process of acquiring new equipment. Furthermore, they offer valuable on-site services, bringing their expertise directly to the customer’s farm or property. Accessibility is a priority; the facility boasts a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity. These features, combined with a knowledgeable staff, create a welcoming and efficient environment for all visitors.

Customer Feedback and Reputation

The company’s reputation is strongly supported by positive customer feedback. Currently, Sloan Implement has 47 reviews on Google My Business, reflecting a significant level of engagement and interest from the community. The average opinion is a commendable 4.7/5, a testament to their dedication to service and quality. Many customers highlight the ease of doing business with Sloan Implement, emphasizing that there are no complicated procedures or frustrating experiences. Employees are consistently described as genuine and approachable, creating a comfortable and trustworthy atmosphere. A recurring theme in the reviews is the exceptional service provided, mirroring the quality of the sales experience – indicating a holistic approach to customer care. Several customers specifically commend the thoroughness and knowledge of personnel like Tanner, who played a key role in a recent purchase.

Contact Information and Website

For those seeking to engage with Sloan Implement, the following information is readily available: Phone: 8154932191. Their official Website: sloans.com provides a comprehensive overview of their inventory, services, and company information. The website is regularly updated with new products, promotions, and helpful resources for farmers and agricultural enthusiasts.

Recommendations for Prospective Customers

Individuals seeking farm equipment, repair services, or lawn care solutions will find Sloan Implement to be a valuable partner. Their broad selection, combined with their commitment to customer service and accessibility, makes them a particularly attractive option. For anyone considering purchasing a new tractor or needing their existing equipment serviced, Sloan Implement’s team of professionals can provide expert guidance and support. The company’s dedication to creating a positive customer experience is evident throughout all interactions, solidifying its position as a trusted name in the agricultural community. Furthermore, the convenient delivery and on-site services offer added value and streamline the process for customers. The positive feedback from current clients underscores the quality of their operations and the dedication of their staff. They prioritize building lasting relationships with their customers, ensuring their needs are met with professionalism and care.

👍 Reviews of Sloan Implement - Lanark, IL

Matthew T.

5/5

Had an excellent experience buying my new mower. Tanner is great to work with, very knowledgeable and thorough. Made the whole process easy. Delivery went great, Brock was friendly, did a great walkthrough and answered all my questions. Very highly recommend Sloan Equipment in Lanark.

Nathan M.

5/5

Easy to deal with company, nothing difficult about doing business with them. Employees are all genuine - service is just as good as the sales, I recommend them.

Sdk

5/5

On the worst day of the snowstorm we had here recently, I ran over a tire mat. I had the mat placed on our walkway and with all the snow, forgot it was there. Well my snowblower ate the mat. I called Sloan Implement and Dan MacMahon who left for the day came over with a pry bar to help. With his hard work after hours, he was able to dislodge the mat. And I was back in business. Thank you Dan. I really, really appreciate you helping me. Could not be more thankful.

Steve K

Travis W.

5/5

Sloan implements was professional and courteous. They sold me a snow plow kit for my 1025R and the transaction was simple and quick. They offered install but in the end I installed myself due to the distance I traveled to get it. Great place.

Rick W.

5/5

I'm a customer service expert. Literally, in my professional life, I've taught ECS ("Exceptional Customer Service") for years. I've taught it, studied it, read books about it, and written about it, because it's a key aspect of retaining and obtaining customers. Many companies pay lip service to it, but few actually practice it at an "Exceptional" level (Enterprise car rental, Chik-fil-a, Meineke, Nordstrom used to but doesn't anymore).

I bought a Stihl string trimmer from Sloan late last summer. Hadn't used it much, but when I started using it a couple of days ago, I had a major problem - it would not advance the string. So, I brought it in, and explained the problem to Randy. After a death match with a piece of string stuck in the had, Randy fixed it. I drove home, and within 5 minutes, the problem came back. Jammed. Took it back to Sloane and suggested we replace the head (under warranty). This time, Caleb and Randy both helped me. Caleb replaced the head under warranty, no questions asked, and did it quickly and efficiently. I took it home and the new head seems to be working better.

It's almost as if Randy and Caleb completed my ECS training. I haven't been this impressed with a customer service performance in a LONG time. Not sure how much these guys make, but it's not enough, because very few things help develop a company's "Brand Promise" more than Exceptional Customer Service. Thank you Randy and Caleb. I hope your boss / owner sees this!
-- Rick Wingender, Black Earth, WI.

Nicole M.

5/5

Bought a used John Deere skid loader from here after looking at a few other locations. Very professional, friendly, very nice used equipment. They delivered it to us at no additional charge as well.

Mark S.

5/5

Over the years we have consistently received outstanding service from the Sloans in Mt Horeb WI. Knowledgeable & friendly staff in sales, parts and service who are always ready to answer questions and offer help when needed. We have purchased numerous John Deere & Stihl products from them and have found that they stand behind them both for repairs & for general maintenance. Most recently we had an issue with a battery-powered stihl trimmer; they did their best to repair it but when they couldn’t they replaced it with a new one. Just really impressive, old-fashioned commitment to their customers. I can’t recommend them highly enough.

J V.

5/5

I just purchased a new John Deere 4066r tractor from Sloan Implement in Lanark about a week ago. I also purchase a hydraulic snow plow, a 4-in-1 bucket, a ballast box, an 84" grooming deck and wheel weights. The General Manage Toby, again went to bat for me and gave me a dynamite deal on the whole package. These people have a great service, and parts department too.

This is the one and only place to purchase John Deere products. Stop in and see them and I know you will agree with me. If you don't live close to Lanark, they have 21 more locations to choose from.