Snellgrove-Caylor Heating & Cooling - Daleville, Alabama

Snellgrove-Caylor Heating & Cooling is an outstanding air conditioning contractor located in Daleville, Alabama. With a physical address at 3790 US-84, Daleville, AL 36322, United States, this company has been serving the community for a long time. You can quickly reach them by phone at 3343936101 for any inquiries or emergencies.

Their website, snellgroveandcaylorhvac.com, offers a wealth of information about their services, company history, and customer testimonials. By visiting their website, you can learn more about what sets Snellgrove-Caylor Heating & Cooling apart from their competitors.

As an experienced air conditioning contractor, Snellgrove-Caylor Heating & Cooling specializes in providing top-notch heating and cooling services to both residential and commercial clients. Their team of certified technicians is dedicated to delivering high-quality workmanship, exceptional customer service, and affordable pricing.

The company's specialties include but are not limited to:

Air conditioning installation, repair, and maintenance
Heating system installation, repair, and maintenance
Indoor air quality assessments and improvements
Energy-efficient upgrades and retrofits

Snellgrove-Caylor Heating & Cooling has received numerous positive reviews from satisfied customers. According to Google My Business, they have a total of 70 reviews, with an impressive average opinion of 4.5/5. These ratings reflect the company's commitment to excellence and its ability to exceed customer expectations consistently.

Reviews of Snellgrove-Caylor Heating & Cooling

Katherine Bond

1/5

I would not recommend this company for a number of reasons. First of all terrible customer service unless it's your first time calling. Second they came out three times in one day only to keep replacing fuses, which was not the case. I would expect a professional to pin point the problem not do an easy fix. Two weeks later same problem, however it happens on a holiday, so 2 days in 90 degree weather, only to have a person act annoyed and telling me that the same person needs to come back but isn't there and we will be last on the list the next day. I then contacted someone else to solve the real problem a capacitor which should have been determined the last few times by this company instead replacing fuses to do a quick fix. Alot of companies out there with way better reviews, customer service and knowledge.

Mary Overton

5/5

My relatively new A/C stopped working about 5pm on Friday so I called thinking I'd be without air all weekend. A man was here in short order and had us up and running in no time. Great service delivered fast! Very happy!

Lloyd Stamper

5/5

AWESOME! Snellgove and Caylor Heating and Air Conditioning came to our rescue. They sent Michael as technician on Friday, April 26 to troubleshoot our unit. We needed a part which they rush ordered and installed it today, April 29. When their dispatcher Nikki found out I have COPD, she offered a portable air conditioner to be installed by their tech AT NO CHARGE! We ended up not needing it, but the offer alone was great. The part was under warranty so all we paid was a service call.
I highly recommend Snellgove and Caylor. It's rare to find such customer service with a heart.

Lady Von

1/5

3/3- To all the wonderful people who love a senior adult or knows a senior adult please read this post. My has an Snell installed ac unit over 15 years old. Snell came out to her home and they assessed that she needed an evaporator coil (with this problem there would be a leak). The cost estimate was $4000 and included parts/labor. She was then told that it would be best to get a new unit. The cost of the new unit would be $8000. She was told prices of units will be going up. I asked her to have my husband take a look. We live in a different state. Getting to the cliff hanger … my husband and cousin came to assess the ac unit and determined she needed a new thermostat ($150), capacitor ($30.00 for the part) and no LEAK was found. The moral of the story….Be careful. There is dishonesty in business practices and our senior adults are sitting prey.
3/5- To follow up on my above review: I represent a senior advocate group and made a call to the company. I spoke with Pam (office manager) about the service call that was made and the repairs that were recommended by SNELL. There is a bill of $345 that we asked that be waived. The technician told my aunt she had a Freon leak and replaced a capacitor. Our technician that reviewed the snell technicians work stated that the part he used looked old. Pam is going to talk with her colleagues and get back to my aunt. We requested a copy of the $4000 repair and the $8000 replacement unit. I reiterate that my aunt’s unit doesn’t require an evaporator coil, does not have a Freon leak and doesn’t need to be replaced as SNELL recommended.
3/6- As promised Pam returned the call to our client. The outcome is as favorable as it can be. The thermostat and capacitor has been replaced by a senior friendly AC company. Thank you for reading this.

Melissa Frost

5/5

Incredible service. The technician had my heat working in less then 5 minutes where two other techs from other companies were unable to get going. He also cleaned the coils while he was here to prevent another service call. I definitely recommend them.

Erin Engelhardt

5/5

We had AC issues last summer and they were able to get to the house in a couple days - compared to the 2 weeks another company estimated.
Called them again for another issue this week. They had a tech out the same day, ordered a part, and the following day had our AC working again. Efficient and amazing with communication/updates.

Clint Grantham Podcast

5/5

Always great service and a fair price. I've been way overcharged by other HVAC companies in the past. (Woodall's) Snellgrove & Caylor have been fair in every way all 3 times I've needed their services. They understand what it's like to be without air conditioning or heat and they try to get to your service call fast. I can't not recommend this company enough.

Stephanie Thompson

5/5

Amazing job by Chris and DJ. These guys installed a ductless unit in our home today. They were courteous, answered questions and very professional. Will definitely call on you guys again for our future needs.