Solar Energy Systems LLC - Nappanee, Indiana

Cyndi H.

SES did a phenomenal job! Forwarning this will be a long review 🙂 Some backstory, we did a recent DIY install of a solar system on our RV - but it was not quite working as expected at initial use. The Victron dealer we purchased equipment from sent a troubleshooting sheet and that was about all of the support we got. We had already left our home base of Ohio and were on our way to Arizona. We needed some help critically as the system was not supporting a much needed cpap machine thru the night. We called and emailed NUMEROUS places. No return calls or they blew us off given they didn’t install the system.

Luckily, Brian Burkholder, from SES, was kind and professional enough to call us back and try to help us out over the phone. THE ONLY ONE. We had explained we’d like an onsite assessment. He gave us upfront pricing. They had actually been our first choice anyways after having done some prior research, so we made an onsite appointment for day
later. He was kind enough to make an opening for us given he knew we were in a bind.

Fortunately, they also offer onsite, overnight RV parking with electric and water (reasonable $25/day). Great to be able to be close. And the parking spots are top notch - meticulously paved, level concrete. A really nice perk! We gladly utilized! Great base to check out the quaint towns in the area.

When we arrived to SES, we were impressed with how incredibly neat and organized the shop was! Beautiful overall building with display & waiting area. Everyone was very friendly and helpful even though very busy. Brian, whom we had spoken to on the phone, met with us to assess our current system & needs. He then spent the next hour or so addressing & correcting our issues and also taking the time to explain & educate my husband on the system. He was incredibly effective, patient, experienced, efficient and knowledgeable! He addressed ALL of our concerns entirely and even provided upon our request a means to reach out for service once we do the planned expansion for our system. He left no detail unresolved.

As we settled up and prepared to leave, we thanked him emphatically as we would have been truly stuck without their help. I wanted to confirm his last name to be sure that we had the right “Brian” to contact the next time (as there are three in the shop). When he said his last name, I realized that he was the owner (after having reviewed their website info previously). He was very modest about acknowledging. Was interesting to hear the story about how he & his wife had decided to start this company many years prior & made a leap of faith. Truly inspiring! But we can see why they have done so well given their level of service, professionalism and attention to detail.

If we could give them 10 stars - we would. They are extremely knowledgeable, professional, honest and skillful. We are new to solar and he, himself, took the time to educate us without hesitation and also never tried to upsell us - which is rare nowadays. If you are looking to get solar on your RV, home or business - these guys are the BEST! They do it ALL! Their website says “we are passionate about helping people” - boy, that could not be more spot on! We could not have been happier with the service we received!

HIGHLY RECOMMEND!!

Ray W.

This company is excellent & installed a complete solar system in my fifth wheel 3 years ago. Sales & install were great. The best thing is that they continue to have free tech support & their lead tech Jason Lin is absolutely amazing. His knowledge of my system is astounding & he can remotely troubleshoot any issues. I’ve had very limited issues & they
were remedied when Jason updated my firmware remotely. Thank you SES for having us this wonderful professional working to help customers!

James R.

Met with Tim, last fall about installing a custom design solar system with batteries in our 2020 Laredo. We finally got the ball rolling in early spring of this year and we haven't stopped moving since. In addition to regular camping trips, we have made several "dry camping" trips and everything has worked as planned. I can't say enough about the staff and their products. I would highly recommend them if your looking for more than a drop=in system.

Richard K.

SES installed our system in our 'NEW' (92 miles) Newmar Dutch Star. Brian, Tim and the entire team were amazing. After our initial visit to their shop we worked with Tim over the phone & email designing a solar system that met our needs. They knocked it out of the ballpark. The install was smooth and our system works flawlessly.

Steve &. B. W.

I purchased a MPPT controller and Battery Monitor/Shunt with Temp sensor at the show in Quartzite AZ. I installed it myself as they were SUPER busy at the show. I called after I install all of it and Jason from Tech Support sent me screen shots of all the nessarry setting I needed. SES YOU GUYS ROCK.
Steve&Brenda Williams

Iona D.

Don Neville and I spent a few days at SES for solar and battery installation. First off it was great to have a very nice pad with electricity to park on at night. Gavin gave the recommendations for what we could have on our Entegra Anthem. We had 6 Lithium batteries and 6 200 watt solar panels installed. Jeremy was the installer. All was accomplished in a timely manner. Don was very pleased with the workmanship and would recommend Solar Energy.Systems.

Steve S.

If you want Solar on your RV, this is the place. Professional, accurate service, that works properly. They use top of the line Victron components. It's worth some travel to get the job done correct. Thanks to the Solar Energy Systems team.

Broken D. R.

We recently had solar installed on our Grand Design Reflection Fifth Wheel by Solar Energy Systems Indiana that can run our AC. We had a great experience from the first phone call with Tim to the install with Dylan and his team to meeting Brian the owner and even having follow up calls after we had left their facility. They go above and beyond to help you anyway they can. They know their stuff and they are not a high pressure sales team either. If you are in the market for solar on your RV, we highly recommend you call Tim and tell him Broken Dreams Reborn sent you. If you would like more information on the solar system we had installed then we have a video on our You Tube channel Broken Dreams Reborn titled "RV Boondocking Solar System Install Runs AC. "