Special Touch Restoration - Guntersville, Alabama

Special Touch Restoration is a company that provides an essential service to its community. Located at Address: 184 Avalon Way, Guntersville, AL 35976, United States., they are a reliable choice for water damage restoration. You can contact them at Phone: 2566605555. or visit their website at Website: specialtouchrestoration.com.

Their specialty lies in Water damage restoration service. They offer on-site services, making it easier for those who need immediate assistance. Additionally, they provide online estimates, allowing customers to get an idea of the costs involved before committing to their services.

Accessibility is also a priority for Special Touch Restoration. Their parking lot and entrance are wheelchair-accessible, ensuring that everyone can access their services. With 155 reviews on Google My Business. and an Average opinion: 5/5., it's clear that they are highly regarded by their customers.

Reviews of Special Touch Restoration

Michelle Bales

5/5

We had mold remediation and crawl space encapsulation done. The guys that came out and did the estimate were no nonsense and didn't feel the need to bash the other companies, very refreshing. Alohra, In the office was very communicative and thorough with all of her communications through the whole process. The team that did the work, showed up on time every day, were very respectful of the property, and did an excellent job. On the final walk through Ryan and John were extremely courteous, informative and reassuring that if there are any issues they will immediately return to address them personally. The over all experience with this company was one of the best we have had. I would highly recommend to anyone to use this company.

Brad Smith

5/5

Wow what a great company. We had a very small fire on our cruiser and needed clean up and soft goods cleaned. The owner was on our boat to estimate what we needed in 30 minutes. Other vendors said it would take days. Then he had his crew on the boat the next morning and Angie and her crew did a fantastic cleaning job. Jamison brought the ozone machine in a few hours later. 24 hours later they brought our stuff back from cleaning and we were good to go. Boats are different from houses but these folks adapted to our unique need. We cannot state how pleased we are with communication, promptness, speed and effort. This was great work by obviously a great company. Thank you so much to Nathan, Jamison, Angie and all the crew for great work - obviously these are just good people!

Monica Snyder

5/5

HIGHLY recommend these guys!! Ryan and John were such a pleasure to work with and very personable and nice guys. The whole process from start to finish was as easy for us as they could have possibly made it. We had water damage from a leak in a pipe in the wall, which damaged sheetrock and flooring and they did a great job drying things out and treating our house. They were quick to respond and get started and always showed up on time and did what they said they would do. They answered all of my questions and took their time to make sure everything was done right. There is a reason this company has great reviews! You will not be disappointed in using them for whatever needs you may have!

Beryl N. Billings

5/5

Special Touch Restoration (Josh & John) came out on a last minute weekend call and promptly got to work fixing my water leak. They checked in often, thoroughly resolved the water issue, and cleaned up after themselves. I’m very grateful for their help.

Christina Sallustio

5/5

I am so grateful that my phone call was answered on a Sunday afternoon, and Nathen and Tommy were at my home on Monday morning! Talk about quick service! I was quite distressed by our "quick change out" of LVP in our laundry room, which was supposed to be an easy weekend project, until we discovered that the previous owner must have had a large leak under their washer which had caused growth under the tiles. Nathen and Tommy went right to work remediating the problem and had everything under control, leaving me feeling confident that our problem had been dealt with effectively. Highly recommend! Nathan, the owner was very fair in pricing, responsive, and professional. I can breathe easy knowing we were well cared for.

Kaylee Buchanan

5/5

I very highly recommend Special Touch Restoration! After our bathroom flooded we called them and within 30 minutes Nathan and Josh were here. They immediately explained very clearly what needed to be done and went straight to work! We appreciate all they have done so far. They have gone above and beyond!

Amanda Brown

5/5

An absolute breeze to work with. They got the job done quick and did an amazing job. Would definitely use again!

Mary Rice

5/5

After I called, they sent out a couple of technicians within the hour. Both technicians were friendly and kept me informed on what they were doing throughout the whole process of finding the leak and cleaning up afterwards. Mold was found and treated. Machines were left to dry up all the moisture caused by the leak. And, they even assisted in finding a plumber to fix the leak. I would definitely recommend them to anyone I know.