Stone Art Memorial Company - Lackawanna, New York

Address: 914 Ridge Rd, Lackawanna, NY 14218, United States.
Phone: 7168249278.
Website: stoneartmemorial.com
Specialties: Monument maker, Mausoleum builder.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 84 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Stone Art Memorial Company

Stone Art Memorial Company 914 Ridge Rd, Lackawanna, NY 14218, United States

⏰ Open Hours of Stone Art Memorial Company

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: 9 am–3 pm
  • Sunday: Closed

Stone Art Memorial Company: Honoring Memories with Craftsmanship

Stone Art Memorial Company, located in Lackawanna, New York, is a well-regarded provider of monuments and mausoleums, serving families during difficult times with compassion and expertise. With a strong reputation built over years of service, the company has established itself as a trusted name in the memorialization industry. The company’s commitment to quality, personalized service, and attention to detail consistently earns high praise from its clientele. Situated at 914 Ridge Rd, Lackawanna, NY 14218, Stone Art Memorial Company is conveniently accessible to families throughout the region.

Location and Accessibility

Stone Art Memorial Company’s location in Lackawanna, NY, provides easy access for families in the Buffalo and surrounding areas. The facility is designed with inclusivity in mind, featuring both a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that all visitors can comfortably navigate the premises. This dedication to accessibility reflects their commitment to serving all members of the community with respect and dignity.

Services Offered

The company specializes in two primary areas: monument making and mausoleum building. Monument making encompasses a wide range of services, from designing and crafting individual headstones to creating memorial markers for cemeteries. They offer a diverse selection of materials, including granite, marble, and bronze, allowing families to choose the perfect tribute to honor their loved ones. Mausoleum building is a more complex undertaking, requiring specialized expertise and meticulous attention to detail. Stone Art Memorial Company provides custom-designed mausoleums that are both beautiful and enduring, offering a dignified final resting place for families.

Contact Information

Families seeking to learn more about Stone Art Memorial Company’s services can reach them by phone at 7168249278 or by visiting their website at stoneartmemorial.com. The website provides valuable information about their products, services, and design options, along with contact forms for inquiries.

Customer Reviews and Reputation

Stone Art Memorial Company maintains an impressive average opinion of 4.8/5 based on 84 reviews on Google My Business. This high rating is a testament to their commitment to customer satisfaction and the quality of their work. A recurring theme in the reviews is the exceptional level of service provided by the staff, particularly Cindy, who is frequently mentioned for her professionalism, responsiveness, and genuine care for the families she serves. Customers consistently highlight the company's ability to guide them through a difficult process with empathy and understanding.

Detailed Insights from Customer Feedback

Numerous reviews commend Stone Art Memorial Company’s thoroughness and attention to detail throughout the entire process – from initial consultation to final delivery. Families appreciate the willingness of the staff to meet with them, discuss their needs, and provide personalized recommendations. The ordering process is described as orderly and efficient, even for those who are out of town and need to make arrangements quickly. The company’s responsiveness and proactive communication are also consistently praised. Families often mention receiving timely updates via email, including confirmations of stone selection, delivery schedules, and approval of designs. This level of communication ensures that families feel informed and involved every step of the way. The quality of the finished product is also a major point of satisfaction, with many customers expressing admiration for the craftsmanship and durability of the monuments and markers.

Materials and Design Options

Stone Art Memorial Company offers a wide range of materials to suit different preferences and budgets. Granite is a popular choice due to its durability and resistance to weathering. Marble is prized for its elegant appearance and smooth texture. Bronze is often used for plaques, lettering, and other decorative elements. The company’s designers work closely with families to create custom designs that reflect the unique personality and legacy of the deceased. Options include various shapes, sizes, and styles of monuments, as well as personalized engravings, portraits, and emblems. The ability to customize each memorial ensures that it is a meaningful and lasting tribute to a loved one.

The Mausoleum Building Process

Constructing a mausoleum is a significant undertaking, and Stone Art Memorial Company brings extensive experience and expertise to the process. The company handles all aspects of mausoleum design and construction, from initial planning and permitting to final installation. They work with architects and engineers to ensure that each mausoleum is structurally sound and aesthetically pleasing. Customization is key, and families can choose from a wide range of design options, including architectural styles, interior finishes, and landscaping features. The goal is to create a dignified and enduring memorial that honors the legacy of generations to come.

Why Choose Stone Art Memorial Company

  • Exceptional Customer Service: Consistently praised for their empathy, responsiveness, and personalized attention.
  • High-Quality Craftsmanship: Committed to using durable materials and employing skilled artisans.
  • Custom Design Options: Offers a wide range of materials, styles, and personalization options.
  • Accessibility: Features a wheelchair-accessible car park and entrance.
  • Strong Reputation: Maintains a high average rating based on numerous positive reviews.

Frequently Asked Questions (FAQ)

Q: How long does it take to receive a monument A: The timeframe can vary depending on the complexity of the design and the availability of materials, but generally, it takes 8-12 weeks.

Q: What types of materials are available A: We offer granite, marble, and bronze, among other options.

Q: Do you offer design assistance A: Yes, our experienced designers will work with you to create a memorial that meets your needs and preferences.

Q: What is the warranty on your monuments A: We offer a warranty against manufacturing defects. Details can be provided upon request.

👍 Reviews of Stone Art Memorial Company

Stone Art Memorial Company - Lackawanna, New York
Maureen D.
5/5

Stone Art did a phenomenal job for selecting, ordering, and delivering the head stone for my Mother. They readily met with us and everything was very orderly and quality. Being out of town, making arrangements quickly was important, and Stone Art met the challenge. I strongly recommend working with Stone Art; we worked with Cindy, and she was phenomenal. Additionally, the correspondence was impeccable; letting us approve the stone via email when it was ready, letting us know when the head stone was delivered, etc. Very satisfied customer.

Stone Art Memorial Company - Lackawanna, New York
Barbara R.
5/5

Stone Art Memorial was so understanding during this difficult time. We tried to do the stone a couple months after our loss. Their advice was to wait, to give it time. They were right. They did a beautiful job trying to include all our ideas. I highly recommend them.

Stone Art Memorial Company - Lackawanna, New York
Kathleen B.
5/5

I am very grateful for the kindness and craftsmanship of this grave stone. I picked out the style and design of the top hat and angel i wanted. I couldn't have done this without the help of Stone Art employees. They were very friendly, kind hearted to my specials needs I was an out of towner and was coming to town for a family gathering, and asked them if they could please try too have it place in the Elma NY cemetery for my arrival when I came back to Buffalo NY. Also it was done! I was so happy to get the call from them too say they could do it, because they had so many other cemetery too work with.

Kathleen
from Michigan

Stone Art Memorial Company - Lackawanna, New York
Kate H.
5/5

I worked with Chris to design my dad’s footstone and I couldn’t recommend her enough. She was incredibly helpful in choosing the stone and design, and everyone I encountered at Stone Art Memorial was helpful and compassionate. The end result was absolutely beautiful. I highly recommend choosing Stone Art Memorial.

Stone Art Memorial Company - Lackawanna, New York
Toni
5/5

I am very pleased with their craftsmanship and their efforts to please me. I highly recommend Stone Art.

Stone Art Memorial Company - Lackawanna, New York
Gerald K.
5/5

Stone Art did an excellent job for me at a very reasonable cost. I recommend them to others.
Jerry Kelly

Stone Art Memorial Company - Lackawanna, New York
Carol H.
5/5

Everyone was kind and very helpful. The stone is beautiful, family and friends commented on its beauty and craftsmanship. Thank you

Stone Art Memorial Company - Lackawanna, New York
Susan R.
5/5

My sister passed in May 2023 and I took care of the arrangements. When I needed a grave marker I didn't think to go anywhere but Stone Art Memorial, and I am so glad I did. I was greeted with compassion and understanding and was helped through every step of the process. I was encouraged to take my time and Laura made some suggestions that were so helpful. There was also chocolate therapy available. Once I made my choice and placed the order, I was kept informed as to the progress of the stone and the approximate time frame. I was informed when it was ready and delivered to the cemetery. Everyone I encountered throughout this process was kind, compassionate and professional. They treated me and my family with respect, and I truly appreciated that.

Go up