Tender Care Home Health & Hospice - Las Cruces, New Mexico

Tender Care Home Health & Hospice: A Comprehensive Overview

For individuals and families seeking compassionate and reliable home health care and hospice services in Las Cruces, New Mexico, Tender Care Home Health & Hospice emerges as a dedicated provider. Located at 189 Howard Pl, Las Cruces, NM 88011, United States, and reachable at 5755223076, Tender Care offers a holistic approach to patient care, focusing on both comfort and well-being. Their website, tendercarehh.com, provides further details about their services and team.

Specialties: Tender Care specializes in two key areas: Home Health Care and Hospice Care. Home Health Care encompasses a wide range of services delivered in the patient’s own home, including skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with activities of daily living. This allows individuals to maintain their independence and dignity while receiving necessary medical support in a familiar and comfortable environment. Hospice Care, on the other hand, focuses on providing comfort and support to individuals facing a terminal illness and their families. It’s a truly patient-centered service that prioritizes quality of life, pain management, and emotional support during a challenging time.

Key Features and Amenities

• Wheelchair-Accessible Car Park: Ensuring convenient access for all clients and their visitors.
• Wheelchair-Accessible Entrance: Promoting inclusivity and ease of access for individuals with mobility limitations.
• Credit Cards Accepted: Providing flexible payment options for added convenience.
• Experienced and Compassionate Staff: Tender Care employs a team of highly trained and dedicated professionals who are committed to providing the highest level of care.
• Personalized Care Plans: Each patient receives an individualized care plan tailored to their specific needs and goals.
• Family Involvement: Recognizing the importance of family support, Tender Care actively involves families in the care process.

Location and Accessibility

Tender Care’s location at 189 Howard Pl in Las Cruces places them centrally, allowing for efficient service delivery throughout the region. The commitment to accessibility, with both a wheelchair-accessible car park and entrance, demonstrates a genuine dedication to serving the entire community. The ability to accept credit cards further streamlines the process for patients and their families, removing a potential barrier to accessing vital care.

Client Feedback and Reputation

According to Google My Business, Tender Care Home Health & Hospice currently boasts 20 reviews, with an average opinion of 3.8/5. While there’s room for improvement, the positive feedback highlights the dedication and compassion of the team. Many reviewers commend the staff's responsiveness, empathy, and commitment to patient well-being. It's advisable to review the full reviews on the Google My Business page for a more comprehensive understanding of client experiences.

Additional Information

Tender Care Home Health & Hospice operates with a clear mission: to provide exceptional home health and hospice services that enhance the lives of patients and their families. They strive to create a supportive and caring environment where individuals can receive the attention and support they need. The company’s focus on personalized care, accessibility, and compassionate service sets them apart as a trusted provider in the Las Cruces area. For those considering home health or hospice care options, Tender Care offers a valuable resource.

Contact Information:

• Address: 189 Howard Pl, Las Cruces, NM 88011, United States
• Phone: 5755223076
• Website: tendercarehh.com

Further Exploration:

To gain an even deeper understanding of Tender Care Home Health & Hospice, we recommend visiting their website at tendercarehh.com. You’ll find detailed information about their services, staff, and policies. Additionally, reviewing the 20 Google My Business reviews provides valuable insights from current and former clients. Contacting the office directly at 5755223076 will allow you to speak with a representative and discuss your specific needs.

👍 Reviews of Tender Care Home Health & Hospice

Kathie L.

5/5

My husband was in need of home health care when he was released from UMC in El Paso. They wisely suggested Tender Care. We were so fortunate to have Angela assigned to him. She was attentive and always wanted the best for my husband. He then went through 10 total brain radiations and just went down each day from there. Angela (the best home care nurse EVER) suggested hospice to give him more care which we did. We then met Joe who explained everything. The next day we met Christy who was an amazing nurse and helped us through the entire process. Father Andres was wonderful and his administration of the last rites was so special and helped the entire family to accept what was ahead of us. Tina the social worker was also very nice and I must say that Eileen did a wonderful job of bathing him and trying to teach us how. In summary, we are very happy we chose Tender Care and thank you all for everything.

Justin L.

5/5

I received outstanding support and guidance from Tender Care Health. My story: My father was terminally ill & I was his sole caretaker. By coincidence, someone overheard my phone conversation regarding my father and he stepped up to recommended contacting Tender Care. I was surprised how fast they were able to take action. Within 2 hours of my first phone call, Julie S. came over to speak to my father and I, about his situation. After that, they got the ball rolling and took immediate action. Dealing with father's illness required a lot of considerations, planning and help. I would not have been able to carry all of the weight on my shoulders without the great staff and support at Tender Care. Everything went smoothly and well-coordinated for handling my father's situation. As my fathers illness steadily and consistently worsened, new challenges and questions came up - everyone at Tender Care was very experienced, supportive and helpful. I'd like to thank the following staff at TCH&H: Tina who is an outstanding and caring social worker. Tina supported me before and after my father's passing, as my fathers illness had taken a huge toll on me. Tina really made a difference for me. Julie S. for her dedicated support, coordination and recommendations in decision-making. Chaplain Andres was also a great help with my fathers passing. Monique had a very positive impact (during 2021), after fathers coma. I really can't thank the staff at Tender Care enough. I did the best I could for my father - thanks to these wonderful people.

Larissa A.

5/5

We would like to thank Tender Care Home Health & Hospice for the excellent care they gave our mother during her time in hospice. The staff treated her with kindness and respect during a very difficult time. Her healthcare team including Christy and Eileen along with Chaplain Andres were so comforting to her and our family. Thank you!

Rosie M.

5/5

Tender Care Home Health and
Hospice had my grandmother under their care. As a nurse myself I saw the true compassion of the staff members to include: Father Andres, Joseph, Christy, who was both her palliative and hospice nurse in New Mexico, Loudres RN, April RN, Tina, BSW, and Adriana, CNA. They should be recognized for their true care and also in assisting our family!
Thank you for the wonderful work God has placed in your hands and May you continue to be Blessed!

Dorothy D.

5/5

Tender Care Home Care is absolutely the best in patient care. I have had experience with a few different Las Cruces providers over the years but this company's personnel are so well trained, courteous and give each client the individual care they need. Even the office personnel is "First Class." I am a caregiver for my husband and whenever I have a concern, it is addressed immediately. I'm just so grateful I have finally found a company that actually cares about their customers and strives to be the best! THANKS, TENDER CARE!!

Bob S.

2/5

12.28.2021 Not very happy with the service being provided to my mom. Nurses are unorganized and do not follow a schedule and if there is a schedule one is not provided to the family. Our previous nurse was hands OFF and did very little to help. No direction given to the family on how to better help. We have NOT been provided a plan of action for her care, everyone says there is one but we don't have it. Only gave 2 stars because one nurse has been effective but she has not been around. Short leash as we will be looking elsewhere after the New Year if things do not improve.

Randy G.

1/5

Do not let these unprofessional people anywhere near your home. They (Erica) showed up at our home yelling, accusing me of preventing anyone from entering our home, elder abuse, threatening to call adult protective services and the police all because their burner phones are sent to spam. They have a personal agenda to not help at all but find a way to report you for not having a clean home, abusing your care partner and not answering their messages. When you are a caregiver you are 24/7 caring for your partner. Erica shouted, yelled, criticized and didn’t offer to help in any way. These people need to be reported, and I have, to proper agencies. When you are a caregiver you have enough on your plate without wondering if your floor is clean enough for Erica. They lie and manipulate. What they don’t do is offer to help, just accuse. Avoid.

Gerald &. C. C.

5/5

Highly recommend.. They are very attentive to my needs of wound care, They along with doctor resolve my issues. They arrive on time, and are always cheerful. They offer much education for self-care. Everyone of the approximately 5 nurses has been great. I want to particularly cite Cristina