Texas Health and Human Services Commission - Athens, Texas

Texas Health and Human Services Commission (THHSC) is a government office and social services organization that provides a wide range of services to the residents of Texas. The commission is located at Address: 101 W Baker St, Athens, TX 75751, and can be reached by phone at 9036759141. You can also visit their website at yourtexasbenefits.com for more information.

One of the key features of THHSC is its commitment to providing access to services for all individuals, regardless of their physical abilities. The location has a wheelchair accessible entrance and wheelchair accessible parking lot, making it easy for everyone to access the services they need.

THHSC offers a wide range of services, including:

Health and human services programs for children, families, and adults
Medicaid and CHIP (Children's Health Insurance Program)
Food assistance programs
TANF (Temporary Assistance for Needy Families)
Services for people with disabilities
Services for older adults

If you are in need of any of these services, or if you have questions about the programs offered by THHSC, their website is a great place to start. You can find detailed information about each program, as well as eligibility requirements and the application process.

When it comes to reviews and ratings, THHSC has received 37 reviews on Google My Business with an average opinion of 2.1/5. While this may not be the highest rating, it's important to keep in mind that government agencies often have a wide range of responsibilities and may not be able to meet the needs of every individual in every situation.

Reviews of Texas Health and Human Services Commission

Angela Vaughan

4/5

I usually am given a receipt. I was only in the area because I was going to East Texas crisis center. Not that the care of the man threatening my life with guns knows where I am at. However I had to renew my children's Medicaid. That is more important to me than food stamps. I pray one day someone wants to see me free from domestic violence. My life doesn't matter.

Valerie Cole

1/5

Called the day of an appointment because I had strep and couldn’t go. Got voicemail and gave them all the info I could at the time and they proceeded to tell me I didn’t call and cut my stuff off. I spent the next month trying to get ahold of people and they told me they can’t help me because I called a month after. They were very rude and dismissive through the entire process and if I wanted results I would have to call other offices and get transferred over. So now I can’t find a job AND I lost my benefits.

Jodi Frosch

1/5

One of the rudest and most dismissive experiences I’ve ever had. I saw before driving up there that they only had 2 stars and from what I can tell that’s still too high. Everyone there seems miserable and unwilling to be even remotely kind no matter how patient and considerate you are with them. When I walked in I was attempting to sign in when the man behind the window said “ma’am you can come on over whenever you’re ready.” Mind you there was only one other lady besides myself in the waiting area and since he couldn’t be bothered to raise his head and look in the direction of who he was speaking to I was unsure if he was speaking to me or not. I paused and asked if he was speaking to me and he snapped saying that yes he was talking to me. I walked to him and he asked what I needed help with, I began to explain that I had some questions regarding a form that I had to fill out. He stops me and says that it was very easy to understand, there was nothing confusing about it, that they made everything very simple and easy so there shouldn’t be an issue. I never even got my paperwork unfolded or let a single question come out of my mouth before he dismissed the struggle I was having, made me feel as though I’m stupid and made it clear that he wasn’t intending on helping me any further. Even if he was, he was beyond rude and I wasted a trip. I don’t see how anyone there still has a job, I could never be that rude to someone for literally zero reason, I don’t care how much I hated the job.

Jessica Pisko

1/5

If I could give less than 1 star I would. Spoke with a customer service representative and they were rude as all get out. Any time I tried to speak they'd cut me off. Employees need to do better.

Carrie Hice

1/5

Went to just drop off paperwork. Me and one other person in the office waiting very patiently while the "employees" in there, just sat that chatting up a storm, never acknowledged either if us, half hour later they finally just said " next". Very rude and inconsiderate.i don't ever want to have to go into that office again. Bad vibes to say the least. If you don't like your job, leave..

Savannah Kautzman

1/5

Worst customer service ever! After being on hold for over an hour this gentleman answers nice at first but when I asked if money will be on my card today her said” ma’am you are not listening to me I just told you what was going to happen” got a whole attitude with me and told me to have a great day and hung up.

Rob Haney

1/5

UPDATE Nov 15: I had to go into the office after not receiving a Snap card (applied on Sept. 20), I got the card today ... almost 2 months!!!! Truly incompetent staff!!!
Absolutely horrible, I applied for SNAP online on Sept. 20 and still nothing (now Oct 27). I can't get any status from anywhere. Infinite loop to 211 when I call to get a status. I'm broke, no food, I can only go to a food pantry once every 2 months I can't go again till late Nov. I've gone into the office and confirmed I'd given them everything, now they want a confirmation form from my previous employer that I don't work for them (?), I whistleblowed on them so they won't cooperate. How is this possible that they let the disabled elderly go hungry while they drag their incompetent feet?

Sandra Barnes

5/5

Had to take my father there today because Kaufman could or should I say would not help him.The people there where wonderful polit and listen to the problem...would not ask for better service oh and fixed the problem