Total Environmental Cooling & Heating - Saginaw, Texas

Address: 704 S Hampshire St, Saginaw, TX 76179.
Phone: 76940919.
Website: tehvacservices.com
Specialties: HVAC contractor, Air conditioning contractor.
Other points of interest: Repair services.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Total Environmental Cooling & Heating

☎️76940919

⏰ Open Hours of Total Environmental Cooling & Heating

Monday: 8 AM–8 PM
Tuesday: 8 AM–8 PM
Wednesday: 8 AM–8 PM
Thursday: 8 AM–8 PM
Friday: 8 AM–8 PM
Saturday: 8 AM–8 PM
Sunday: Closed

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👍 Reviews of Total Environmental Cooling & Heating

Total Environmental Cooling & Heating - Saginaw, Texas

Brittney C.

5/5

This company was assigned our case through our home warranty. Spoke with the lead today, and he was able to work us in for an expedited appointment for an additional fee (which was cheaper than what the home warranty company was offering for assistance in getting us taken care of over the weekend where the Heat index was over 110°). The tech came out and was very polite and knowledgeable, explained why the previous company made the recommendations they made, however, the previous company did not fulfill the job, nor did they explain the importance of balance in levels (more does not always equal better). Explained that he was a junior tech, with two years of experience in the field. But, with his communication, I told him I felt very confident in his assessment as he went throughout the house and even up into the attic. He was kind and explained things thoroughly (we are fully not educated in the functionality of the HVAC). Did not attempt to upsell us, even when I was asking for suggestions and giving the opportunity. He gave us his number to call back in case the house continued to not cool. He did say we would not need to call super home warranty for callbacks, but, so far with super, that is not how anything has ever worked. Hoping we don’t have to call them back until it is for regularly scheduled maintenance!

Elizabeth S.

5/5

Great personable and knowledgeable service. Nathan and his team have taken care of our temperamental systems very well. We are so glad that we signed up for the routine checkup coverage. We greatly appreciate your integrity.

Brandy B.

5/5

I had a great experience with Nathan and Jim. They were communicative, professional, friendly, and talked me out of an expensive replacement. Our air conditioner hasn't worked properly the last few days despite having had another company look at it this past weekend. These two really got in there to find the issues. Our house is finally cool again. I will use this company again.

Karlee S.

1/5

This company was sent out by our home warranty company to repair our AC. They repaired our AC issues but did not plug everything on the control panel back in. Our home warranty expired in September, the same month total environmental repaired our AC. Now that it has started getting cold we tried turning on our heater and it would not work. We were referred to another company who came out within a few hours of calling. The tech opened our control panel and said “someone did not plug everything back in, here’s your problem” he plugged it all up and our heater is now working perfectly. He wrote us an invoice and said call the company who did the work, if they’re a good company they’ll make it right. We started with our warranty company since they’re the ones that sent Total Environmental out. After getting the run around they said this was on Total Environment and to speak with them. We called Total Environmental and explained our situation. They argued, became defensive and sarcastic and refused to help us. Happy Thanksgiving, Total Environmental. We will not be using you or ever referring your services. You had one job, thanks for wasting our money

cabighorse

5/5

In the worst summer in years, this company is able to squeeze in one more customer to bring quick relief. The tech was in and out of my house in 30 minutes. I was highly impressed with his knowledge. One quick look at my unit, conformation with his meter, and one trip back to the truck for parts, we were cooling down in minutes. Highly knowledgeable, skilled, and professionable. I’ll recommend them anytime

Thomas S. (.

5/5

Outstanding company. We have had 3 or 4 companies come through to repair our HVAC sytem every six months - these guys found a leak nobody else could and saved us from having to spend thousands on a system replacement, all within the same day we called. Highly recommend for all your home HVAC needs!

Nikki F.

5/5

My AC was acting funny, sometimes worked, sometimes didn't. Unfortunately when they came out the first time it was acting fine. Of course, my luck. However, the technician was so thorough, went through everything, and EXPLAINED to me what he was doing. He didn't just rush to get it done, but actually cared to take care of me. When he couldn't find the issue, he reassured me that there was a 30 day warranty and they would come back if it started acting up again. Of course, it started acting up over the weekend. The owner took my emergency call, was super kind and helpful, and talked me through trouble shooting. I opted to not have them out on Sunday. However, they came out on Monday. The technician went through it all, and found my issue this time. He was kind, patient, and talked me through everything. I felt like they were honest people, trying to do the right thing. I would HIGHLY recommend them!

Brandi H.

5/5

My experience with Total Environmental has been amazing from start to finish. The women in the office are prompt and really nice. My appointment was set within 24 hours and the service tech was ontime and professional. T.E. was able to repair my unit the same day and for a reasonable cost. I highly recommend them!