Trash Tech, LLC - New Castle, Delaware

Address: 755 Governor Lea Rd, New Castle, DE 19720.
Phone: 28328000.
Website: trashtech.com.
Specialties: Garbage collection service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 417 reviews on Google My Business.
Average opinion: 1.7/5.

Location of Trash Tech, LLC

Trash Tech, LLC is a company specializing in garbage collection services. They are located at Address: 755 Governor Lea Rd, New Castle, DE 19720 and can be reached by phone at 28328000. Their website, trashtech.com, provides more information about their services.

One of the notable features of Trash Tech, LLC is their commitment to accessibility. They offer a wheelchair accessible entrance and a wheelchair accessible parking lot, making it easy for everyone to use their services.

In terms of reviews, Trash Tech, LLC has received 417 reviews on Google My Business with an average opinion of 1.7/5. This may be something to consider for those looking for a garbage collection service.

Reviews of Trash Tech, LLC

Trash Tech, LLC - New Castle, Delaware
Tara Wade
1/5

If I could give a negative rating I would. ABSOLUTELY HORRIBLE SERVICE! They haven't picked up my trash in a month so I have a garage full of trash. I called every week to inquire and was told they would be out the next day. LIES! I canceled the service and am waiting for them to pick up the cans and was told they won't take any of the trash but yet set me a bill for a month they NEVER SERVICED! SAVE YOURSELF THE HEADACHE AND MONEY!

Trash Tech, LLC - New Castle, Delaware
Savannah Spies
1/5

Started charging my account for 2 cans and 2 recycling when we only had one of each, no customer service, managers were rude. They only gave us a ‘credit’ and not a refund for the error and it was like pulling teeth trying to leave the company and get our credit refunded. Don’t use Trash Tech/SEM, stay away!!

Trash Tech, LLC - New Castle, Delaware
Jennifer C.
1/5

The drivers constantly drive trucks into my mature tree branches near sidewalk causing them to break. They could make the slight effort to avoid hitting the trees since the street is wide enough but they choose not to. My trees are getting destroyed and I'm forced to clean up the mess. The trucks also leak oil, so all you see is splattered oil stains right in front of everyone's driveway. Called to make a complaint and never heard back from anyone.

Trash Tech, LLC - New Castle, Delaware
Jennifer GALLAGHER
1/5

Last time Trash Tech picked up my trash was January 30th. Supervisor Joan hasn’t returned any of my 3 messages. Mary and Tammy have taken my complaint on 4 different occasions with a 48hr turnaround time to resolve my issue. No one calls me back and I call again! All I want is my last payment of $118 reimbursed plus $40 for the last 5 wks of missed service and you can come pick up their containers that have been waiting at the end of my driveway since February 5th. I’m ready to be done with your company. No hard feelings. I just need reliable service!

Trash Tech, LLC - New Castle, Delaware
Brian Fischer
1/5

Don’t bother separating your trash and recycling. Called more than once to complain that it all went in the same truck and nothing changed. They were great before the new owners took over. Quality plummeted after.
*addition- I canceled my service in December. The two cans STILL have not been picked up. I’ve called 6 times.after the 5th they dropped two more cans off instead of picking up the old ones. Absolute WORST customer service I have ever dealt with. Completly inept. If I could give no stars I would.

Trash Tech, LLC - New Castle, Delaware
Reagan Fisher - Winstead Insurance
1/5

Can yall just do better at your job please?

You continue to charge me for service when my trash doesn’t get picked up.

It’s been a month and you haven’t shown up.

Update June 2024 - Cancelled and went with Liberty. Slightly cheaper and hopefully better service.

Trash Tech, LLC - New Castle, Delaware
Adriana Ochoa
1/5

I don’t think I’ve ever experienced this level of unprofessionalism. I moved into my 1st home and signed up for their service and they didn’t deliver/ pick up my trash about 3 WEEKS after starting service… I of coursed called to see what was happening and they said it was that their trash trucks were down. Since then, for the next three months, there were weeks were they would just not show up, I would call ask what was happening, and they said “they’ll be there today”, no truck would come, and my trash piled up, I would call again, and they’d say they put it “a service request” or said there were new drivers, etc. I finally decided to cancel and service, and guess what? My trash is still there and it has been for the last 3 weeks, just piling up.. when I call they say they don’t know when they’ll be coming by to pick up the bins. Please don’t throw your money in the trash, literally, this company is a SCAM and I have no idea how they are STILL in service. My mind is blown.

Trash Tech, LLC - New Castle, Delaware
Michael Welker
1/5

Absolutely terrible service. We've had broken cans for over a year and have been trying to get them replaced. My trash day is supposed to be Wednesday, but often the trash truck doesn't come until Friday, with no warning. Inconsistent service with terrible customer relations. I would rather not have a trash service at all than deal with this company. But they service my HOA so I can't cancel them.

They suck. A lot. Use anyone else but these guys.

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