Tripp's Ace Hardware - Columbia, Tennessee

Address: 112 James M Campbell Blvd S, Columbia, TN 38401, United States.
Phone: 9313881272.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 398 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Tripp's Ace Hardware

Tripp's Ace Hardware 112 James M Campbell Blvd S, Columbia, TN 38401, United States

☎️9313881272

⏰ Open Hours of Tripp's Ace Hardware

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 8 am–7 pm
Sunday: Closed

Tripp's Ace Hardware in Columbia, TN

Tripp's Ace Hardware, located at 112 James M Campbell Blvd S, Columbia, TN 38401, United States, is a trusted local store that caters to the home improvement needs of the community. With a phone number of 9313881272 and a website at acehardware.com, this store offers a wide range of products and services to meet the diverse needs of its customers.

Specialties and Services

Hardware Store: Tripp's Ace Hardware offers a wide variety of hardware items, from fasteners and tools to plumbing and electrical supplies.
Home Improvement Store: The store stocks a broad range of products for home improvement projects, such as paint, flooring, and building materials.
Paint Store: Customers can find a selection of paints and painting supplies to suit various needs and preferences.
Tool Store: Tripp's Ace Hardware carries a variety of tools, from hand tools to power tools, to help customers complete their DIY projects.
In-store Pick-up and In-store Shopping: Customers can shop in-store or use the in-store pick-up option for added convenience.
On-site Services: The store offers various on-site services, including assembly and repair services, to help customers with their projects.
Wheelchair-accessible Parking and Entrance: The store ensures accessibility for all customers by providing wheelchair-accessible parking and entrance.
Payment Options: Tripp's Ace Hardware accepts cheques, credit cards, debit cards, and NFC mobile payments for customer convenience.

Customer Experience and Reviews

The store's commitment to customer service is evident in the opinions shared by customers. With an average opinion of 4.5/5 from 398 reviews on Google My Business, Tripp's Ace Hardware demonstrates a strong focus on customer satisfaction. One customer shared a story about an employee named John, who went above and beyond to help them find a specific screw. When the store didn't have the exact match, John machined a screw by hand until it met the required measurements and head space. This level of dedication and service is what sets Tripp's Ace Hardware apart and has earned them loyal customers.

Tripp's Ace Hardware is not just a hardware store; it is a community partner that strives to provide exceptional service and high-quality products to its customers. Whether you need hardware, home improvement supplies, paint, or tools, this store is committed to helping you find what you need and ensuring your satisfaction.

👍 Reviews of Tripp's Ace Hardware

Tripp's Ace Hardware - Columbia, Tennessee

Sam B.

5/5

Went in to find a screw and they didn’t have exactly what I needed… neither did anyone else. John did his best to find one but couldn’t find a match… he ended up machining a screw by hand until the measurements were the same and the head space was correct… what a guy! This place will get my business whenever possible.

charles W.

4/5

Tripp's Ace Hardware in Columbia,TN is a nice, newly remodeled store with friendly, courteous employees. I did not give them 5 stars, but this is not a reflection on this store, but rather a change I have noticed at Ace stores generally. I got spoiled a long time ago by Tusculum Ace in Nashville. I don't remember ever going there and not finding either exactly what I needed or an acceptable substitute, and that just doesn't seem to be the case anymore. Ace was, to me, a real, old time style hardware store. They seemed to have everything. Maybe I'm just old and lamenting the way things used to be, or maybe competition from Lowes, Home Depot, TSC, and even True Value has changed the way they do business. It's not at all like it used to be.

mike ?. V.

5/5

great for quick needs, they don't have the selection of Home Depot and Lowe's. Although, they have a rather good selection and are extremely helpful

Marsha D.

5/5

Was there today for their fern sale, it was well organized and the staff was fantastic please support your local small business, we need more like these folks

Talinna Y.

5/5

1 the entire staff is so helpful! I absolutely recommend doing your home improvement or hobby shopping needs here!

Thomas H.

5/5

The staff member who sharpens tools & chainsaw chains is awesome!!! I dropped off 3 chains last week for sharpening, got them back the following day & wow! They cut like butter now! At only 10 bucks a piece, I found it to be a great deal too! Thanks for caring about your work, especially in a world where less people seem to.

Sheila Y.

5/5

Went to Ace for a key fab for my truck. They only had only one guy that does them and they were incredibly busy. He took the time to program two fabs for us with excellent customer service. They have earned our business in the future! Staff was very busy but very nice! Thanks for a great job, Ace!

Gail K.

2/5

My husband came in today to purchase a power tool (Wilwaukee Impact Wrench)that was in a locked cabinet. The person who was attempting to help him said he (my husband) would need to get the key from another person working there. When my husband went to get the man with the key, the man never acknowledged him. While we understand he was busy, customer service should been extended with at least a simple “I’ll be with you in a moment “. Not to mention, the original salesman should have taken care of him in the first place. He is purchasing the wrench at another store.

We have always loved our local Ace but the customer service seems lacking a lot lately. It was never this way when it was Columbia Ace Hardware (previous owners). While is beautifully organized, if you can’t get the help you need when coming in to buy something, the store layout doesn’t really matter.