Tritan Plumbing - Plainfield, Illinois

The S.

Tritan Plumbing Saved the Day with Fast Drain Cleaning!

I recently had a severely clogged drain that was causing me a major headache. I called Tritan Plumbing because they advertised emergency services and drain cleaning in Plainfield. I was so relieved when they answered promptly and were able to schedule someone to come out same day! A special thanks to Sarah she was Amazing, she was so caring and kind it gave me a sense of relief!

The plumber, Mickey was professional, courteous, and clearly knew what he was doing. He quickly diagnosed the problem in no time and cleaned out our drain line with their hydro jetter and had the line back up and running and all cleaned up in just a few hours.

I was impressed with their communication I received a text message that told me the plumber Mickey was on the way with a picture of him and a brief bio, I thought that was great very professional. The price was reasonable, especially considering it was an emergency call. I highly recommend Tritan Plumbing for anyone in Plainfield needing drain cleaning or emergency plumbing services. They were a lifesaver!

Cl J.

Exceptionally responsive and kept us informed when impacted by unplanned emergencies. Mickey was focused and communicated throughout the repair process.

Bridget C.

Scam/con artist! They took my money $1,750 (50% down) and did not deliver my water tank. Complete FRAUD. Do not use them.

I spoke with the Officer. Now it’s time for you to do the right thing and return my money. Stealing is not nice and against the law!

Update: 6/22/2024 Mickey took my down payment on Wednesday 6/19/2024. Promised delivery Wednesday evening, then Thursday 6/20/2024 morning, then mid day, then evening. Never showed. I called the police Friday. Was told I would receive water tank. Today is Saturday. I never received the water tank. I just want my refund. I’m pursuing legal action. They stole my money.

Tommie V.

I am extremely disappointed in Tritan Plumbing. They were scheduled to install a well tank and a water heater and they failed to perform the services after receiving 50% deposit which equated to 1750.00. They constantly stated for two weeks that they were on they're way and never showed up. On two occasions when the showed up it was approximately 8P at night with no equipment to complete the job. I was forced to use another contractor to install my well tank and my hot water heater. I've constantly called them but now they won't answer their phone. I would say stay away from Tritan Plumbing they're scam artist and the next time I see them will be in court. I'm not letting this go. BTW Tritan if you're reading this please remove my home from your cover page. I never gave you permission to post my home.

Brian

Replaced my water heater and would not provide an invoice with a break down of the parts and labor. For the price I paid I’d expect a company to show me exactly what I am paying for…do not recommend this company use someone else.

Do not use this company! They charged my credit card twice for $750 almost two years after I used them, then blamed it on a system error. Check your credit cards if you’ve done business with them.

Nichols R. (. R.

Called after hours one evening and they said they would show up the next day at 9am - 10 am. It was 1-hr job, but I had to shut water off to the entire house. The person I spoke to was very sympathetic to my issue and assured me that someone would be there around 11 am. Its after lunch and no one has shown up, they were surprised and gave me a reason for the delay. It is 2 pm and they still hadn't show up. When I threatened to call another company, the plumber is suddenly only 15 minutes away. Then I tell them to ask their plumber to turn around, suddenly they up the ante and offer a inconvenience fee discount. Read the reviews on Yelp as well. This is not a 4 or 5-star company IMO.

M A.

Wish I could give them zero star. They are the most unprofessional company I have ever worked with. I had a second bedroom bathroom leak and they gave me an estimate that was double than one other plumbing company that I had called. However, as I was new to the area and they came with recommendation from a friend's friend, I decided to try them out. Paid them an advance of 50% ($1600) and the technician, Mickey said that he will start the work right away. However, when he finally showed up and just broke one tile in the bathroom, he said that additional work is required and they sent me another company which quoted me another thousands of dollar before Tritan could even start the work. Spoke to Sarah multiple times and every time I was told that I have to get this done (which wasnt told to me while signing the contract and I was assured that there won't be additional work and the cost will not increase). I filed a BBB complaint and they didnt even bother to respond to BBB. please DON'T do business with them and NEVER EVER GIVE ANY ADVANCE. Once they have the advance, they will change the work and the cost.

Ayesha R.

Amazing company! They helped me when I really needed someone to come out the very same day to fix a leak. Sarah was so understanding and sent Mickey who came late at night to do the repair work. He explained everything well and even went back to his store to get a part to replace and repaired the leak. They are phenomenal.