Unity Solar Group - Oak Brook, Illinois

Yatin P.

Outstanding Customer Service Experience with Unity Solar Group

I recently learned about Unity Solar Group through a family group chat, and I was interested to see if they work with the Illinois Solar for All (ILSFA) program, as I was hoping to qualify my parents for this initiative. After reaching out to them by phone, they assured me that applying would be free, and if my parents met the program’s federal and state qualification standards, they could benefit from it without any financial commitment. I admit, I was skeptical—it sounded too good to be true, and I wondered if there might be some gimmick or hidden cost. Still, since the application itself was free, I figured there was nothing to lose by giving it a shot.

Application Process and Documentation

To my surprise, from the moment I started the application, Unity Solar Group provided one of the most seamless, white-glove experiences I’ve ever had. The application process itself was straightforward, and they guided me every step of the way. I provided the necessary documentation, including proof of ownership, and from there, Unity Solar Group took the reins, handling every aspect of the process with incredible efficiency.

End-to-End Management: From Permits to Power-On

Unity Solar Group truly went above and beyond in managing everything from start to finish. They took care of the city permits, coordinated with the Illinois Solar for All (ILSFA) program for application follow-ups, and oversaw the entire installation process. The installation itself took less than a day and a half and didn’t disrupt my parents’ daily routine or our ongoing services. Within a week, Unity Solar had managed everything, from installation to inspection and obtaining the Certificate of Completion (COC) from ComEd. It was amazing to see my parents’ solar system generating energy without any upfront or lease costs, thanks to qualifying for the ILSFA program.

Exceptional Team and Top-Notch Communication

Throughout the process, the Unity Solar Group team proved to be professional, transparent, and incredibly customer-focused. Each team member provided specialized support, ensuring that our questions were addressed promptly. Vira led the initial proposal call, taking the time to explain the program details, requirements, and expected outcomes. Olena managed the ILSFA verification and system design, while Nazar conducted the site visit, assessing everything to ensure smooth installation. Andrew played a crucial role by overseeing the project from installation all the way through energization, ensuring the process went off without a hitch. I even had support from Jay, a member of the project support and permitting team, who provided updates and handled any required permits or documentation.

Conclusion

In the end, my skepticism was entirely unwarranted. Unity Solar Group provided a flawless experience that exceeded all expectations. They managed every aspect of the project without any interruptions to our lives and delivered on every promise they made. The level of customer service they offer is truly exceptional, and they genuinely care about making the process as smooth as possible. I’m grateful to have worked with Unity Solar Group, and I highly recommend them to anyone looking for a reliable, customer-first solar provider—especially if you’re considering the Illinois Solar for All program.

Niket P.

I recently had UnitySolar install a solar panels on my home, and I wanted to share my experience and thoughts about the process. Before working with UnitySolar, I had been skeptical about going solar for a long time due to my prior interactions with companies like Sunrun, Blue Raven, and ION. Representatives from these companies would often knock on my door, trying to sell me leasing options for solar panels. While they emphasized how my ComEd bill would go down to zero, I quickly realized that leasing solar panels was essentially just switching utility providers. Additionally, the quotes they provided for purchasing solar panels were often irrational and overpriced. This left me feeling demotivated and disinterested in solar altogether. It just didn’t make financial sense or seem worth the potential liability of adding equipment to my roof.

However, my perspective changed when one of my friends, who had solar installed through UnitySolar, explained the pros and cons, available rebate options, and the net cost structure. I realized that this was information I had never been provided by those so-called top companies. Their sales representatives seemed more focused on leasing—which tied their commission margins to leases rather than selling solar panels outright.

I was referred to UnitySolar by my friend, and Jay, who is an incredible salesperson, reached out to me. She scheduled an appointment and thoroughly explained all the available rebates and costs associated with the panels. Jay, along with her manager Vira, guided me through the process, addressing all my doubts and questions. Starting this process in mid-November 2024, I wanted to take advantage of ComEd's full net metering plan before the year ended. Instead of shopping around for other quotes and wasting time, I trusted UnitySolar—and this turned out to be the best decision of my solar journey.

Not only did the UnitySolar team handle the project with the utmost urgency, but they also kept me informed at every stage. Their proactive communication and attention to detail were truly impressive. Jay, who led my project, is undoubtedly a top-notch team member with a deep understanding of how the entire system works. She ensured I was well-informed about my responsibilities as a customer and made the entire process seamless.

Overall, this was a great and amazing experience. I highly recommend UnitySolar for anyone looking to go green with solar and reduce their monthly ComEd bill. Their professional approach, transparent pricing, and dedication to customer satisfaction set them apart from other companies in the industry.

William G.

Used USG to install 400+ panels on my 70,000sf commercial building. Vira and her team were extremely helpful throughout the entire process of design, approvals, construction, and usage. The panels have been online for a few months and are generating the bulk of our energy needs. So far, everything has worked as USG explained it, and construction was finished on time. Thanks USG!

Siddharth M.

I recently had solar panels installed by Unity Solar Group, and I couldn't be happier with the experience. The team was professional and knowledgeable, and they made the entire process seamless. Since the installation, I've seen a significant decrease in my electricity bill - I'm already saving each month! Highly Recommended!

M J. S.

Very Professional. Very competitive price.
Very upfront about all the information.
Very responsive and proactive.
No pressure tactics.
I would highly recommend USG to anyone.
The final system was as per the initial design.
It took about 10 weeks from start to finish.
My main reason to get the solar system installed was to be able to get Net Metering, which I got as promised.

Cappy K.

I taught a course in residential energy efficiency at a Chicago community college for a decade and applied its lessons to my own home. Given the opportunity to add solar panels to the mix, I signed up with the Illinois Solar for All program. The first two vendors I worked with each wait-listed me for several months and then dropped my project. Fortunately, I found Unity Solar Group and they quickly turned things around.
The team at Unity Solar Group was professional at every stage. Their contract was far more customer friendly than the previous vendors and they responded quickly to all of my concerns.
Cappy Kidd, (the Energy Detective ™)

Ellen W.

Unity Solar did a great job. They were very helpful getting the system set up for us. The solar panels look great on our home. We look forward to saving money and helping the environment by using the system. We recommend Unity Solar!
Brian & Ellen

Tejendra P.

Very professional and great experience with Unity Solar Group. All phases went smoothly and efficiently. I was referred by family as they all had a very good experience with USG. I had neighbors who went with other solar companies that started before me and we finished and enrolled into net metering well before they even had their panels installed! There were no cuts or catches when it came to warranties. In fact, the warranty for panels, inverter, installation, and maintenance were better than the ones offered by larger companies. The price was amazing as well! My $/watt came well under $3/watt while my neighbors' came to ~$3.15/watt. (BTW, I went with a larger system size of 11.5 kWh to future proof for the next 25 years). WOULD HIGHLY RECOMMEND USG!