Vermont Electric Co-Op - Johnson, Vermont

Introduction to Vermont Electric Cooperative

Vermont Electric Cooperative (Vermont Electric) is a member-owned electric utility serving rural communities throughout Vermont. Established to provide reliable and affordable electricity to its members, the cooperative operates on a not-for-profit basis, prioritizing the needs of its customers over maximizing shareholder profits. Vermont Electric distinguishes itself through a commitment to local service, proactive maintenance, and a focus on community resilience. It’s a vital component of Vermont’s energy infrastructure, ensuring power delivery even in challenging terrains.

Location and Contact Information

Vermont Electric Cooperative’s primary location is situated at 42 Wescom Rd, Johnson, VT 05656. For immediate assistance or inquiries, members can reach the cooperative directly at Phone: 8026352331. The cooperative's official website, vermontelectric.coop, offers a wealth of information, including outage reporting, billing details, and important safety guidelines. This website is designed for member convenience, providing access to essential resources and updates.

Specialties and Services

Vermont Electric’s core specialty lies in providing electric utility services to its member-owners. Beyond simply delivering electricity, the cooperative focuses on ensuring a consistent and dependable power supply. This involves a robust preventative maintenance program, including regular tree trimming to mitigate the risk of outages caused by falling branches. The cooperative also actively participates in net metering programs, allowing members to generate their own renewable energy and receive credit on their bills. Furthermore, they provide various energy efficiency programs and resources to help members reduce their energy consumption and save money. Their commitment to reliability is evident in their rapid restoration efforts following power outages, demonstrating a dedication to minimizing disruptions for their members.

Accessibility and Community Focus

Vermont Electric demonstrates a commitment to inclusivity and accessibility. The cooperative’s facility at 42 Wescom Rd features a wheelchair accessible entrance, ensuring that all members can easily access services. Similarly, a wheelchair accessible parking lot is available, further enhancing accessibility for individuals with mobility challenges. Beyond physical accessibility, Vermont Electric is deeply involved in the communities it serves, sponsoring local events and supporting various community initiatives. This dedication to local engagement fosters strong relationships with its members and reinforces its position as a trusted community partner.

Customer Feedback and Reputation

Vermont Electric receives a moderate level of customer feedback, with a total of 49 reviews available on Google My Business. The average opinion currently stands at 1.9 out of 5, suggesting areas for potential improvement. However, a recurring theme within the reviews highlights the cooperative’s effectiveness in managing tree trimming and ensuring consistent power delivery following outages. Several members specifically mention the positive impact of their proactive tree maintenance efforts, leading to fewer disruptions and a more reliable power supply. The cooperative's responsiveness to outages appears to be a key area of satisfaction for many members.

Key Features and Benefits

• Reliable Power Delivery: Vermont Electric prioritizes consistent and dependable electricity service.
• Proactive Tree Maintenance: Regular tree trimming minimizes the risk of outages due to falling branches.
• Net Metering Programs: Members can generate their own renewable energy and receive credit on their bills.
• Community Engagement: The cooperative actively supports local events and initiatives.
• Member-Owned: Operated on a not-for-profit basis, prioritizing member needs.
• Accessibility: Provides wheelchair accessible facilities and parking.

The cooperative’s operational structure allows for a responsive approach to member needs. It’s a structured organization focused on delivering electricity and ensuring the wellbeing of its members. Ultimately, Vermont Electric Cooperative stands as a vital resource for rural Vermont communities, offering dependable power and a strong commitment to its members and the areas it serves.

👍 Reviews of Vermont Electric Co-Op

jamey P.

5/5

I feel like these guys need a few good reviews. They've done a lot of preventative tree cutting over the last year and it's paid off. Our power has been consistent and comes back on quickly after an outage. Our net metering has worked out well too.

Lisa K.

1/5

In the past 2 years my electric bill has jumped from $130 to over $200!!!!!! This is absolutely outrageous, especially with people with one income!! All they do when I call is try to tell me the watts that I use when two years ago I used the same exact watch and it was a lot cheaper!! This is a terrible company for doing such a terrible thing!!!

Brandon M.

1/5

Worst power company ever customer service is super rude, the price is ridiculous, and to top it all off they know they can be a complete trash company because they r the only place u can get power from. Wish they would get shut down already.

Mandi B.

1/5

Probably the worst light company I've ever experienced. I could turn my breaker off and still have a 200 light bill. I live in a less than 1200 sqft house and my light bill is always astronomical 300-400 some months. I'd give it no stars but unfortunately that's not an option.

Human C.

1/5

Vermont Electric coop claims to be a not for profit company, Green Mtn power is a for profit company. Funny thing is Vermont Electric coop charges twice as much than Green Mtn power.

Big P. N.

1/5

Expect extended outages. Expect frequent outages. Seriously reconsider moving anywhere that is only serviced by Vermont Electric. It’s life changing how drastic the difference is compared to Green Mountain Power. The service Vermont Electric provides should be free and matter of fact, they should pay you to use them. 48-72 hour outages multiple times a year. Very inconsistent coverage.

Eric Y.

1/5

My power has been out for 12 hrs & when I check the outages on the website it says time to repair unknown. These guys never have their act together & take longer than anyone else to restore power & give you wrong or no info on when the power is being restored. Worst power company in Vermont by far.

Angela J.

1/5

They are the most expensive power company I ever had to deal with by far. Also I love how when you call to make a payment arrangement they love to tell we will cut your power off in the winter but they cant explain to me why there so many extra charges on my bill I pay over $300 a month with 2 adults and 1 child 900 sq ft house here no one home all day unless my dog partying company greed