Vesuvius USA - Chicago Heights, Illinois

Okay, here’s a comprehensive overview of Vesuvius USA, presented in a formal and helpful tone, suitable for someone researching the company:

Vesuvius USA: A Reliable Ceramic and Engineering Partner

Vesuvius USA is a distinguished ceramic manufacturer and engineering consultant, serving a diverse range of industries. Located at Address: 333 State St, Chicago Heights, IL 60411, the company offers specialized solutions rooted in material science and expert technical guidance. Their core function as a manufacturer is complemented by their ability to provide bespoke engineering advice, tailoring their products and services to meet specific client requirements. You can reach them directly at Phone: 087577880, and for further details, please visit their Website: vesuvius.com.

Company Overview and Key Services

Vesuvius USA specializes in the production of high-performance ceramic components and materials. They cater to sectors demanding exceptional thermal management, wear resistance, and chemical stability – including industries like metallurgy, automotive, and industrial equipment. Beyond manufacturing, they provide significant engineering consultation, assisting clients through the entire product development lifecycle, from initial concept to final implementation. Their expertise extends to material selection, design optimization, and process improvement, ensuring clients achieve optimal performance from their ceramic solutions.

Logistics & Accessibility

Accessing Vesuvius USA’s facility requires careful planning. The site features a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity. However, visitors should be aware that maneuvering within the premises can be challenging due to the presence of forklifts and other operational equipment. The yard is relatively compact, and the suggested arrival time is approximately 30 minutes before scheduled delivery, accommodating a maximum of four trucks. The receiving process involves a specific procedure: checking in at the front office, proceeding to a rear entrance, utilizing designated docks, and employing chocking techniques for vehicle stability.

Customer Feedback and Reputation

Vesuvius USA maintains an active presence on Google My Business, with a total of 58 reviews providing valuable insights into the customer experience. The average opinion received is 3.5/5, suggesting a generally positive perception but also highlighting areas for potential improvement, particularly in terms of logistical ease. The detailed comments from reviewers point to a strong emphasis on efficiency and precision within the manufacturing process, alongside a practical, no-nonsense approach to operations.

Recommended Information for Potential Clients

• Contact Information: Phone: 087577880; Website: vesuvius.com
• Location: 333 State St, Chicago Heights, IL 60411
• Specializations: Ceramic Manufacturing, Engineering Consulting, Component Manufacturing
• Accessibility: Wheelchair accessible entrance and parking lot
• Logistics Note: A compact yard and operational equipment require careful planning for deliveries.

Concluding Recommendation

Vesuvius USA appears to be a well-established and technically proficient supplier of ceramic materials and engineering expertise. While logistical considerations require attention, the company’s dedication to accessibility and robust service offerings make it a worthwhile partner for organizations seeking advanced ceramic solutions. We highly recommend visiting the vesuvius.com website to explore their full product catalog, request a consultation, and discuss your specific project requirements. Don’t hesitate to reach out – their team is ready to assist you.

👍 Reviews of Vesuvius USA

erick P.

5/5

There is no need to show up early here. 30 minutes before. Room in driveway for 4 trucks max. Check in up front. When receiving go as you a door it is around back. Maneuverability depends on obstacles in the area. Forklifts and other stuff. 4 docks in back. Photos posted. Dock. Chock both sides. Put Bill in proper slot. Lights go red then back to Green. Get bills and return to front office. Yard is tight but very doable.

Corey W.

1/5

Friendly staff . Terrible at managing the drivers time. Arrived here at 1:15 pm didn’t start to get loaded until 5pm they finally finished at 6:15.. Flatbed/ side curtain

Justin F.

5/5

Fast load. Small parking. They have skale.

Voytek R.

5/5

Strictly for appt only. 30 minutes prior to your time, due to limited space . (4 docks). Once you in, they unloading quickly. Very nice and polite receiving clerk, name Denise.

Sukhwinder K.

2/5

Note - You need full PPE(Helmet, Glasses , Vest & Safety shoes )
Appointment- 10:00 AM
Checked in - 9:55 AM
Checked out - 2:30 PM
4.5 hours to unload just 11 Skids
Restrooms are so dirty they didn’t even have soap.
Receivers were polite & respectful.

Brian C.

5/5

Appointment 8:45. Arrived 6:30. No truck waiting. Finished 7:30 super fast unloading.
Thanks

Mike S.

5/5

Easy peasy. Check in 30 minutes before appt as you enter gate on right. Mask required as of now.
They will give you a dock number and paperwork. Back in dock, slide tandems, chock both wheels, put on vest and mask and take paperwork upstairs and to your left,next to dock#1, . Put paperwork in same # slot as your dock #. Wait for light to turn green. Go back upstairs and get your paperwork. Check out at gate,same office you checked in to.

William A.

5/5

Most reviews are super old on here the new office staff is super nice. I was sitting by the gate waiting she came out and got me. Loader friendly everything went well.