Victory Lane Outdoors - Litchfield, Illinois

Victory Lane Outdoors

Victory Lane Outdoors is a well-established outdoor retailer located at 903 Old Rte 66 N, Litchfield, IL 62056. The store can be reached by phone at 217-324-2452 or through their website at victorylaneoutdoors.com. With a focus on providing top-quality products and services, Victory Lane Outdoors offers a wide range of specialties, including RV and boat sales, as well as repair services for both RVs and boats. Additionally, the store provides trailer sales and repair services, making them a one-stop-shop for all your outdoor needs.

Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Repair services
• Credit cards
• Debit cards
• Credit cards

This company has received 63 reviews on Google My Business, with an impressive average rating of 4.4 out of 5 stars. Customers have praised Victory Lane Outdoors for their exceptional customer service, knowledgeable staff, and comprehensive repair services. One satisfied customer mentioned that the store's salesman, Jay, went above and beyond to help them with their water heater issue, while another customer highlighted the excellent experience they had working with Jason, the finance guy. These reviews demonstrate that Victory Lane Outdoors is committed to providing top-notch service and ensuring customer satisfaction.

👍 Reviews of Victory Lane Outdoors

grant M.

5/5

Just got our Alliance 395ds from Jay best salesman ever answered all my questions and when I messed up the water heater Jay wouldn't give up till he figured out what I had done wrong and fixed my mistake. Jason the finance guy was also great to work with no pressure just stated facts. Great experience all around.

Curt G.

5/5

We shopped several local dealers after spending several years looking at different manufacturers, models, and floor plans. Diamond Trailer Sales had the most friendly, no-pressure sales people by far. Rob patiently showed us several models that were in-stock, and answered all of our questions. Not finding quite the right unit in-stock, we decided to shop around some more.
After discovering a new 2020 model that met our needs, I engaged Diamond Trailer Sales through email to obtain a quote. I was pleasantly surprised that a smaller dealer provided a timely response. We worked out the options, and I was able to place an order without even returning to the dealership.
While waiting for delivery, Rob and Steve were both very helpful and promptly returned my calls and emails with questions. When the delivery day arrived, Steve (President/Owner) personally handled the sale and answered some additional questions I had about the unit. The technician provided a comprehensive walk-through and answered questions as well. Again, there was no pressure to rush through the process, and we were very happy with the delivery process.
If you want a no-fuss, no-frills, relaxing buying experience, it's worth paying Diamond Trailer Sales a visit. They may not have a tremendous in-stock selection, but they can certainly help you select and order whatever suits your needs. They also seemed to have a good selection of parts and accessories in the store as well. I don't expect to require their service department in the near future, but I will certainly reach-out should the need arise.

Kyle F.

5/5

Great RV dealer. Jay and Jason went above and beyond and were wonderful to work with on our RV purchase.

Deidre R.

5/5

Jay was amazing! I had a lot of questions and he answered them all with pleasure. I purchased a custom built trailer for my face painting business and Jay listened to all my needs and concerns. My trailer looks amazing!

RS

5/5

We traded our old 5th wheel for an new 35' model. With grand kids and great grand kids my wife felt we needed more space. Robert was fantastic assisting us finding just the right model. Patty was wonderful helping with all the paperwork and Mike answered all my questions during the walk through. And then I can't leave out Steve the owner--I have been a customer for years and Steve always has the time to chat, answer questions and just put up with my nonsense. The crew at Diamond RV is the best and the quality of workmanship is OUTSTANDING and reasonably priced. We don't plan on shopping anywhere else in the future. NOTE: They DO NOT load hidden extras onto their deals like some of their competitors costing you hundreds above their listed price.

Wesley F.

5/5

We bought a used RV and had it serviced at Diamond Trailer sales and they have the BEST service team I’ve ever had the pleasure of working with! Even after we had issues that were not related to anything they did, they were able to fix the issues with no problems and at the most reasonable prices around! I cannot give these guys enough praise!

Amy K.

5/5

My husband and I were looking to upgrade our camper. Found Victory Lane Outdoors online and they had the best prices around. Found the perfect camper there and they made the buying experience a breeze. Alec and Angie were amazing. High recommended Victory Lane Outdoors.

Karie T.

5/5

This group of people are by far amazing. From the beginning sale to the final day when we picked our travel trailer trailer up. They went above and beyond to accommodate our needs and schedule. Professional and courteous. Great experience. Thank you so much Steven, Rob, Patti ,Mike & everyone that helped make our experience amazing. Sam & Karie 2020