Volusia County Towing - Holly Hill, Florida

Dennis

Tow guy was nice. Lady on phone was nice.

Only downside was the wait.
Was told 60min eta when I them .
After 120min I had to call again and ask for the eta and that's when a driver was finally sent . Got there within 15min after finally being sent so not tows guys fault. Just took two hours for them to dispatch the truck out.

Could have been quicker or atleast honest with eta

Lisa A.

The gentleman went over and beyond and beat me to my car. He eased my worries and stress. Friendly, professional, patient, polite, and got my vehicle quickly to the dealership. Excellent service. I would recommend him to everyone. Thank you so much. This was the best towing service I ever had.

rosalind B.

Wants to give Mr. Randall an awesome shout out very nice and made the process very simple and most importantly took well care of my vehicle! Would highly recommend!!!!!! Keep up the good work!

Charles A.

Little bit off on the time, but overall experience was perfect. Well mannered, young man performed the towing. very respectful.

D. B.

They showed up fast, within 10-15min of me sending the request through my insurance company. Had my truck on the flat bed and to the Port Orange Car Dr. in no time. Very friendly and professional. Would 100% recommend this towing company to anyone.

Tiffany S.

Today I was harassed by an employee at the lot with children in my car. NOWHERE does this business have signs saying do not enter or even have a spot for customers to park. It just says call for service.
The gate was wide open, so I went to pull in since my friends car was right at the entrance still on the truck with the employee. The guy shut the gate on my car, it got stuck on my car and then when I approached him about it he told me "I should have known better". I asked to see the cameras he said they have and he refused. I asked for his managers contact info and he refused. Couldn't even get his name.

This place is trash. They harass people for no reason other than they clearly have a miserable job and the whole time did it with a cigarette in his mouth and holes in his shorts.
If you ever have to come here, dont try to be friendly or step on the property because the police won't do anything either.

Troy L.

Clean trucks - super nice drivers - just delivered 2nd time. Would highly recommend

nimish P.

Chris G the owner is an idiot as he would not talk to me, and he lied that he had a pic of all the damages on the vehicle before he towed it. He told me that he sent it to my wife's email which she never received. She called him and his company several times to get it however we can tell they were trying to dodge us so they never called her back or would get her in touch with the owner. I am about to sue the hell out of him for towing my Ferrari incorrectly. He scraped the bottom of it and now I have access to the video of them doing it from the Holiday Inn in Daytona Beach. Thank God one of the staff members took a good video of what happened. I wish I could post the video however it only gives me the option of a picture which I have attached. The Ferrari damage was caught by one of my collision specialists in Atlanta and they also stated that it had to have been done by a tow truck and now they are right as I have the video which has sound now. However, the courts will review this video 100% in our favor as it is crystal clear of the damages, and it has the sound of the scrape. We tried to reason with the owner however this idiot is so stupid that we have called multiple times to settle the damages however because he is so stupid, he decided to just let me litigate when everything is on freaking clean video. It is 100% visible that they screwed up however he blocks my wife's phone who is the owner of the car listed however I am the true owner as I paid for it 100%. He told me that he only talked to the owner of the vehicle which my wife tried 8 different times to call, and they kept telling her he was busy. Now I will be suing this company for $325,000 as the front end is scraped at the bottom and the body shop is telling me the way it was towed caused more damage to the plate underneath. These dumb idiots need to understand that if they don't know how to tow vehicles like this then they shouldn't. I plan on suing them for not only towing my vehicle incorrectly but also for my time and attorney fees. By the end of the day, they will probably be paying me around a minimum of $400,000 in settlement or about $500,000 with all fees included. I tried to talk to them to settle it out of court however now they don't have a choice as they have pissed me off. They also don't know who I am as I asked them to look me up on my website however again the low intelligence, we are dealing with there is uncanny. My net worth is $350 million, and it is not the money or the repairs of the vehicle that bothers me however it is the principle of the matter in which I will do everything in my power to ensure I strip as much funds as possible from this company to hopefully make it go bankrupt, so they don't do this to another car.