Wasco Electric Cooperative, Inc - The Dalles, Oregon

Overview of Wasco Electric Cooperative, Inc.

Located at 105 E 4th St, The Dalles, OR 97058, United States, Wasco Electric Cooperative, Inc. stands as a pivotal electric utility company serving the local community. With a phone number of 541-296-2740, they are easily accessible for any electrical needs or inquiries. A visit to their website: wascoelectric.com provides users with comprehensive information about their services, rates, and additional resources.

Key Features and Accessibility

Wasco Electric Cooperative, Inc. prides itself on being wheelchair-friendly, offering a wheelchair-accessible car park and an accessible entrance. Moreover, they offer the convenience of free street parking, making it easier for everyone to conduct business with them without the hassle of finding parking.

Customer Service and Reception

Despite its commitment to accessibility, the company has faced criticism regarding customer service. One review mentions encountering the worst customer service from someone named Heather, which is a stark contrast to the positive experiences noted in their other reviews. This highlights the importance of clear communication and courteous service in utility companies, especially when dealing with urgent or sensitive matters.

Operational Insights

Operating with a solid online presence, Wasco Electric Cooperative maintains a presence on Google My Business, where it has garnered nearly a decade of customer feedback. The average opinion on this platform is merely 2.3 out of 5, suggesting areas for improvement in their services or customer interaction. However, the fact that they have accumulated over 10 reviews indicates a consistent effort to address customer concerns and enhance their offerings.

Recommendation for Potential Customers

For anyone considering engaging with Wasco Electric Cooperative, Inc., it's crucial to approach the interaction with an open mind, especially given the mixed feedback on customer service. However, their commitment to accessibility and the availability of information on their website make them a viable option for those needing electric utility services in the area. To get a clearer picture of their services and customer experiences, visiting their website is highly recommended. Here, you can find detailed information, possibly read recent reviews, and even reach out directly to inquire about any specific needs or concerns you might have.

👍 Reviews of Wasco Electric Cooperative, Inc

caitlin H.

3/5

I come and pay my bill every month of almost a year and never had any problems which I do usually come right before closing but I came earlier today because I had errands to run and had the worst customer service from HEATHER.....

Mark H.

1/5

Lived all over the west coast. ABSOLOUT WORST CUSTOMER SERVICE I HAVE EVER SEEN!!! Moved to the area to build a home, an after having electric hooked up I hadn't received a bill after 2 months I called in with some questions about why I hadn't seen a bill yet. One of 3 women who answer phone interrupted me over an over an told me she couldnt answer any questions or talk to me until bill was paid!!! Employees on phone are flat RUDE AN NOT HELPFUL!!!! MY ELECT BILL IS 140-150 PER MONTH WITHOUT MY HOME BUILT!! VERY HIGH PRICED!!! I ONLY HAVE A REFRIG AN FREEZER AN A TV AN IT COST ME 150 PER MONTH...NO HOME YET. WHEN I CALL IN TO TALK ABOUT MY BILL ALL 3 WOMEN WHO ANSWER THE PHONE ACT PUT OUT OR IRRITATED TO ANSWER QUESTION ABOUT COST OF BILL OR WHAT MAKES COST OF BILL. AN THEY HAVE ZERO ZERO ZERO IDEA OF ENERGY SAVING OR HOW TO HELP PEOPLE WHO ARE TRYING TO DO THIS!! CUSTOMER SERVICE IS HORRIBLE!!! DO ANYTHING NOT TO USE THIS COMPANY!!

John C.

1/5

Over priced power. Nothing but excuses as to why it cost so much. I cut my usage in half and the bill is not even close to half the cost. Should be an investigation into this power company.

John H.

1/5

Shud be a investigation into this company for there sudden price jump wth no explanation and weak excuse I'm sure somebody's giving them selfs a bonus....

jim J.

1/5

Very bad service. I pay my bills on time. Yet receive very bad service. They should take lessons from P.U.D

Madison P.

1/5

Literally the WORST customer service I’ve ever experienced.

Graham B.

5/5

Great service for 16 years, come snow, sleet, rain or wind. Thank you!

Kristopher F. (.

1/5