Wiregrass Electric - Dothan, Alabama

Wiregrass Electric: A Trustworthy Electric Utility Company

Wiregrass Electric is an electric utility company located at Address: 6167 Fortner St, Dothan, AL 36305. This company is dedicated to providing reliable and efficient electric services to its customers. With a phone number 47120714, customers can easily reach out to them for inquiries or emergencies.

One of the best things about Wiregrass Electric is its commitment to accessibility. The company's location has a wheelchair accessible entrance and a wheelchair accessible parking lot, making it easy for people with disabilities to access their services. They have also received 21 reviews on Google My Business, with an average opinion of 2.9/5.

Specialties of Wiregrass Electric

As an electric utility company, Wiregrass Electric specializes in providing electricity to homes and businesses in the Dothan, AL area. They are known for their reliable and efficient services, ensuring that their customers have access to the power they need to run their daily lives.

Other Points of Interest

In addition to their accessibility features, Wiregrass Electric also offers a variety of other points of interest for their customers. These include:

Friendly and knowledgeable customer service representatives
Easy-to-use online bill pay system
Emergency services available 24/7
Commitment to sustainability and reducing their carbon footprint

Opinions

As mentioned earlier, Wiregrass Electric has received 21 reviews on Google My Business, with an average opinion of 2.9/5. While some customers have had positive experiences with the company, others have reported issues with billing or customer service. However, it's important to note that every company will have some negative reviews, and it's up to the individual customer to decide whether the positive aspects of the company outweigh any negative experiences.

Recommendation

Overall, Wiregrass Electric is a reliable and trustworthy electric utility company. While they may have some negative reviews, their commitment to accessibility, sustainability, and customer service makes them a great choice for anyone in the Dothan, AL area. If you're looking for an electric company that you can count on, be sure to check out Wiregrass Electric. You can learn more about them and their services on their website, wiregrass.coop. Don't hesitate to contact them today to see how they can help you with your electric needs.

Reviews of Wiregrass Electric

Anna Fulcher

1/5

after reading the reviews, i wish news would get involved. they really are the most expensive money eating power company out there. i asked them to not accept any echecks knowing my acct was up in the air seeking help, but they did anyways!! of course the echeck was returned and instead of calling us (knowing we have two small kids) they turned our power off. we called and they rudely asked if we would had come up with it that day! yes we would had noting that they charged us an extra 535 plus 40 turn on fee!!!! so on top that 748 they added 30 for that bad echeck that's not even our doing, then 535 turn on, and then an extra 40 on this months bill that isnt even due yet, to top that extra $29 from the other fee from the 748.. basically making it impossible to even pay any this. whats crazy, is we ran a generator from past monday to today since they want my kids without, and it is $5 to $10 a day we ran it... so where is my power getting charged so much? cause that totals $300 and less a month!!! my daughter goes through surgeries almost every other month. they are set to have ppl struggle and i agree to a lot of the comments about the rude lady!! these ppl are inhumane and just want money money, if you are planning to rent, make sure your eletric isnt run by them. this is absolutely the worse company!! how are you going to make where its 400 turn on fee but decide nah lets make its 535 plus that extra 40... like the 748 and the 30 and the extra $29 wasnt enough? i hope yalls karma catches up!!! just read the reviews and look at thier ratings. ive contact the news. and screenshot because my bills that show online is not the bills they are charging. yall better pay attention to that!!

Sherrie Bama

5/5

I happen to appreciate Wiregrass Electric. They take care of their customers and seem to be much lower then other surrounding companies.

James Lynn

5/5

I wanted a street light installed on an existing pole
Contacted company and was directed ro an online application, which I completed. The installation was quick and I did not to be there. When inquiring about the installation the representatives were courteous and helpful. Thank you Wiregrass!

Hannah Jenkins

5/5

Sandra, Samantha, and Blair have always been the most professional and helpful girls I’ve ever dealt with in any Electrical company. I’ve been with them for over 2 years and my family over 10. They always reccomend what they think is best so I can avoid fees and getting shut off. They are genuine and are a big help to me every time. Allowing partial payments and informing about pre-pay. You go girls, y’all are a nice and very beneficial part to the Wiregrass community. ?

Sam LaGoy

2/5

Their pre-pay will send a text everyday letting you know how much power you used that day which is cool. What's not so cool? You have to keep a positive balance on your account like a checking account and if it reaches zero, there's no text. No, "hey we're going to cut your power unless you put money on your account in the next 24 hours." They will cut your power IMMEDIATELY. Out of town? That's tough. Work third shift? Screw you too! Pretty frustrating policy. Also, I have a 3- bedroom and it costs me almost 300 a month and it's not even June.

Mark Everett

5/5

As a builder, I have worked extensively with Wiregrass Electric for many years. The people throughout the organization, from the phone clerks to the field guys, have always been courteous, profession, friendly and responsive to my needs. It has been a pleasure working with them.

Max Fowler

2/5

They are making it to hard to contact them and to get them to do anything when something happens to the indiviual.most company I se doing the way of business you are .totally can't sustain good practices. And therfore looses a goes under. Just a matter of time.

Vickie Smith

1/5

They forget about most people out in the county. When you can hear their trucks all arount you on other roads but they are too stupid to come remove the tree on the power line which we have called about several times.